Administrative Assistant (Customer Support)
About The Position
$18.00 to $19.00 per hour depending on experience $500 employment bonus after 6 months and $500 employment bonus after 12 months of employment Incredible work/life balance. Great work culture Up to 3 weeks Paid Time Off to start 9 Paid Holidays Annually Medical, Dental, and Vision Benefits 401(k) with Employer match Apply today! Essential Duties & Responsibilities include but are not limited to: Generate and prepare various sales related reports using Margin Minder, Microsoft Excel, and PowerPoint Programs. Maintain internal sales related databases and Excel spreadsheets for current information and accuracy. Variety of clerical duties for sales managers and sales representatives to support customer accounts and the sales department. Provide superior customer service to internal and external customers. Maintain and develop information on company intranet site. Maintain procedures manual to ensure consistent performance of routines. Support sales and sales management in set up of new retail customers, including chain stores, ownership changes and management changes. Support Sales and Delivery in re-routes of accounts and delivery days. Support Sales in permit verification. Regular Data Maintenance across all systems. Official job title is Information Specialist.
Requirements
- High school diploma or General Education Degree (GED)preferred; related experience or training in customer service; or equivalent combination of education and experience.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
- Excellent communications skills, both written and verbal.
- Must be detail oriented, with problem solving ability, and strong organization skills.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations.
- Position continually requires demonstrated poise, tact, and diplomacy.
Nice To Haves
- Beverage distribution support experience a plus.
- Knowledge of Margin Minder, SQL, and Microsoft SharePoint a plus.
Responsibilities
- Generate and prepare various sales related reports using Margin Minder, Microsoft Excel, and PowerPoint Programs.
- Maintain internal sales related databases and Excel spreadsheets for current information and accuracy.
- Variety of clerical duties for sales managers and sales representatives to support customer accounts and the sales department.
- Provide superior customer service to internal and external customers.
- Maintain and develop information on company intranet site.
- Maintain procedures manual to ensure consistent performance of routines.
- Support sales and sales management in set up of new retail customers, including chain stores, ownership changes and management changes.
- Support Sales and Delivery in re-routes of accounts and delivery days.
- Support Sales in permit verification.
- Regular Data Maintenance across all systems.
Benefits
- $500 employment bonus after 6 months and $500 employment bonus after 12 months of employment
- Incredible work/life balance.
- Great work culture
- Up to 3 weeks Paid Time Off to start
- 9 Paid Holidays Annually
- Medical, Dental, and Vision Benefits
- 401(k) with Employer match
- The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
