Administrative Assistant - Clinical

Physicians Dialysis•Lake Butler, FL

About The Position

The individual in this role will work under the direct supervision of the Unit Manager. The Administrative Assistant provides direct administrative support to the Clinic (Unit Manager and other members of clinic staff such as Social Worker, Dietitian, Nephrologists, and Area Coordinator) to ensure operations are running smoothly. This includes administrative work coordination for the center, preparation of reports, development of tracking systems, and ad hoc projects. This individual acts as an administrative resource for non-clinical day-to-day needs.

Requirements

High school graduate or equivalent education. BA in Business or Health related field a preferred.
Minimum 2 years of administrative support experience preferred. Experience supporting multiple managers/supervisors preferred.
Prior experience in a patient care setting, healthcare industry or comparable experience.
Ability to travel and float/cover other roles within the clinic based on need and maintained credentials.
Intermediate to advanced knowledge of Outlook, MS Excel, Word and PowerPoint.
Must have demonstrated record of and commitment to safety; and dedication to excellence.
Must possess outstanding communication and interpersonal skills. Must be able to communicate professionally and effectively with other staff members, patients and physicians.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Prior experience working with sensitive information and maintaining confidentiality.
Demonstrates performance skill with information systems: i.e. printer, fax machine, computer, and other office equipment.

Nice To Haves

Familiarity with medical terminology for billing/coding helpful, but not required.

Responsibilities

Locates and compiles information and formats reports, graphs, tables, records and other sources of information.
Operates computer to access e-mail, electronic calendars, and other basic office support software.
Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports.
Is knowledgeable on and updates information in CROWN Web and is able to complete all necessary tasks as required by State/Federal Regulations
Prepares QA reports and supports management with assigned tasks.
Attends necessary meetings related to unit activities.
Keeps minutes for staff/ medical and other meetings for unit.
Participates/coordinates in the patient admission process (transient/permanent for clinic and corporate office)
Creates and provides new patient packets/ blankets
Obtains and records all pertinent information needed for patient admission and billing.
Ensures chart is scanned/or paper chart completed
Periodic review of clinical records
Periodic review of personnel records, as directed
Reviews Quality Data on a monthly basis, prepares monthly QAPI template
Reviews staff meeting minutes and other Center communications for completion
Reviews postings (communication) throughout the unit and updates as necessary
Tours unit to identify any physical plant issues
Reviews Medical Staff records, as needed
Meets with patients and families, as needed
Gathers data to provide to Unit Manager for personnel file updates
Composes memos, transcribes notes, and researches and creates presentations.
Gathers and submits information to Corporate Office as requested.
Provides customer service throughout the company and in line with corporate culture.
Monitors office supplies and helps to prepare office supply orders Spreadsheets, Graphics, and Clinical Database.
Reports and problems/issues to management
Cover the other center disciplines and duties as assigned and within scope of practice
Act as Liaison to the ESRD network
Forwards all invoice copies to the corporate office in the weekly envelope
Assist with ADP (as directed)
Perform other duties as requested