Administrative Assistant/Clerk

Spectrum Healthcare Resources

3d • Onsite

About The Position

Provides non-clinical administrative support in a military healthcare setting. Serves as the primary point of contact for service members, dependents, retirees, and civilian beneficiaries, ensuring efficient clinic operations and compliance with DoD and HIPAA regulations.

Requirements

• High school diploma required; medical administration education preferred
• Experience in a medical office or customer service role preferred
• Knowledge of medical terminology and EHR systems
• Proficiency in Microsoft Office
• Strong communication, organization, and customer service skills
• Ability to obtain and maintain base access to Nellis AFB

Responsibilities

• Greet and check in patients; verify identification and eligibility
• Answer and route phone calls; manage email correspondence
• Schedule appointments, referrals, and follow-ups
• Assist with patient intake forms and documentation
• Maintain and update electronic health records (EHR/EMR)
• Ensure confidentiality and HIPAA/DoD compliance
• Verify TRICARE eligibility and assist with billing documentation
• Order office supplies and support clinic operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees