Administrative Assistant- Application Support

Samaritan•Mt Laurel, NJ

16h•$20 - $24

About The Position

An organized and diligent job-seeker is needed for the Administrative Assistant opportunity with our company! As the Administrative Assistant, you will be responsible for assisting employees with all application issues/requests as well as providing clerical support to the Clinical Service Department’s daily functions.

Requirements

Minimum of 3 years experience in a clerical role
Must have experience with electronic medical records
Proficient in Microsoft Office 365; Excel required
Strong computer skills
Excellent verbal and written communication skills

Nice To Haves

Bilingual is a plus!

Responsibilities

Serves as administrative support to the Clinical Systems department, answering telephone calls, emails, requests from other departments and staff with all application issues/requests.
Respond to all requests/tickets to the Clinical Applications email group during business day and gather necessary information for resolution of tickets.
Work with our helpdesk and other IT consultants on projects.
Gather necessary information when requests made for reports.
Assist with supporting the Hospice EMR with weekly/monthly reporting, integration log failures, online activity review and other duties as needed to maintain its integrity.
Assist with team projects lead by Clinical Systems department.
Assist with optimization of all agency departments when needed.
Research information to solve problems presented to Clinical Systems.
Other tasks as assigned by supervisor