Administrative Assistant, Academic Success, Zucker School of Medicine at Hofstra/Northwell

Hofstra University • Hempstead, NY

387d • $55,000 - $58,000

About The Position

The Administrative Assistant for Academic Success at the Zucker School of Medicine at Hofstra/Northwell provides essential administrative support to the Office of Academic Success. This role involves managing correspondence, scheduling meetings, and maintaining student records, while also facilitating communication between students, faculty, and administrators. The position requires independent judgment and the ability to prioritize a diverse workload effectively.

Requirements

• Bachelor's degree required.
• Minimum one-year experience in an office environment.
• Possess customer service orientation with excellent organizational skills, attention to detail and oral and written communication skills.
• Must be a creative problem solver with an ability to work independently.
• Demonstrate a high degree of judgment, discretion, and confidentiality.
• Must be mission-driven, motivated, and a lifelong learner.
• Extensive computing experience and demonstrate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Experience working in education is preferred.

Responsibilities

• Provides high-level administrative support to the Director of Academic Success, including managing correspondence, scheduling meetings, preparing meeting materials, and maintaining records.
• Provides high-level, project-based support to the Office of Academic Success, including updating the website, event planning support, and other duties as assigned.
• Facilitates the coordination of the academic success program, including tracking student progress, preparing reports, and handling confidential information.
• Maintains and updates student records related to academic success for a student body of approximately 450 students.
• Provides support for student communications such as fielding answers to routine questions, coordinating appointments, and explaining policies.
• Facilitates the preparation of materials for the Student Advancement Committee.
• Facilitates support of the peer tutor program including assisting with onboardings, managing communications with tutors and tutees, and the planning of group tutoring sessions.
• Collaborates with other administrative staff members to cover absences, provide relief to equalize peak work periods, or otherwise balance the workload within the team.
• Performs other related duties and projects as assigned.

Benefits

• Generous paid time off
• Paid holidays
• Tuition remission for employees and eligible dependents
• Retirement plan with University contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree