Administrative Assistant 2 (WOCU), Administrative Services [R0146315]
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About The Position
The University of Nevada, Las Vegas invites applications for Administrative Assistant 2 (WOCU), Administrative Services. Administrative Assistant 2 positions in WOCU are responsible for ensuring all in-office business operations are completed according to department standards. Incumbents are the first point of communication for customers interacting with UNLV; they are responsible for redirecting service requests to service providers, updating systems of record, processing requests with external service providers, and answering calls to the UNLV Main Line. Work is requested via email, phone call, as a service request (ticket), and in-person. The incumbent is responsible for determining the appropriate set of procedures to follow, and actions to take, to facilitate the customer's request, including escalation/transfer of the request to a subject matter expert.
