Administrative Assistant 1

Tennessee Board of Regents•Chattanooga, TN

2d•Onsite

About The Position

Under the direction of the Student Support Services Director, the Administrative Assistant 1 provides front-line support and essential administrative coordination for the Student Support Center. This role serves as the primary point of contact for students, faculty, and staff, ensuring individuals are welcomed and connected to appropriate campus and community resources. The position requires strong communication skills, discretion, and the ability to respond calmly and effectively in sensitive situations while supporting the daily operations and strategic initiatives of the department.

Requirements

High School Diploma or the equivalent
One year full-time clerical experience.
Proficient use platforms such as Microsoft Word, Excel, and Power Point
Ability to quickly learn and effectively use new computer systems, databases, and digital platforms.
Ability to develop, maintain, and manage records and databases with accuracy and attention to detail.
Ability to organize materials and coordinate the flow of information between individuals and departments in a timely manner.
Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.

Nice To Haves

Post-secondary education
Experience in educational setting or those related to social services

Responsibilities

Respond with sensitivity and professionalism when assisting students, faculty, and staff seeking supportive services, including personal counseling and basic needs resources.
Support staff efforts related to the Tiger Cupboard, Helping Hands Fund, and Wellness Survey.
Maintain department calendars and coordinate scheduling to ensure timely student access to services.
Participate in departmental strategic planning efforts to enhance student support services.
Support program development and implementation, including coordination of pre- and post-program logistics.
Welcome and engage students, faculty, and staff in a professional and inclusive manner.
Serve as a liaison between students, faculty, staff, and administrators to facilitate communication and service coordination.
Use inclusive language and communication practices that promote a supportive environment.
Promote, support, and participate in student recruitment and retention initiatives.
Maintain accurate and organized department records.
Assist in the preparation and completion of recurring reports, including those required by the Tennessee Board of Regents.