About The Position

The University of Nevada, Las Vegas invites applications for Administrative Assistant 1 –Medical Assistant (front and back office), UNLV Student Wellness - Student Health Center [R0149760] ROLE of the POSITION Student Wellness at the University of Nevada, Las Vegas seeks a full-time Medical Assistant I, to join our healthcare team at the Student Health Center (SHC) and Faculty and Staff Treatment (FAST) Center. The AAI Medical Assistant duties include but are not limited to: Perform accurate and thorough patient intakes with minimal spelling errors and review patient history, vital signs, and medications. Recognize and respond to emergencies in collaboration with the healthcare team. Complete laboratory requisitions ensuring all relevant information is included along with supporting documentation (e.g., copies of insurance cards) when indicated. Apply principles of universal precautions, aseptic technique, and infection control. Prepare patients for examinations and medical procedures. Perform diagnostic tests such as vision screening, EKG, and spirometry as recommended by the reason for patient visit. Assist providers with examinations, clinical procedures, and treatments. Perform accurate inventory of medical supplies and equipment. Prepare and administer immunizations per SHC policy and procedure. Follow up on test results under the guidance of registered nurses and healthcare providers. Prioritize and perform multiple tasks as needed in the clinic. Adjust work schedule as needed, based on patients, staffing, and clinical need Effectively and efficiently use the SHC/FAST Center electronic health records system. Maintain proper (e.g., correct spelling, clear and definitive statements) legible documentation and clinical records. Prepare, maintain, and stock examination and treatment areas. Teach patients methods of health promotion. Treat patients with compassion and empathy. Comply with the SHC/FAST Center’s policies, procedures, and accreditation standards. Answer telephones, emails, instant messages (IM) and assist with requests resulting from these inquiries. Participate in infection prevention assessments and safety drills. Comply with quality assurance practices. Strictly uphold the confidentiality of health information and protect patients’ right to privacy. Acknowledge and greet patients, clients, and visitors upon entering the Student Wellness Center (SWC) with a smile, make eye contact, address their needs, and direct them to the appropriate area or person. Restrict unauthorized entry of patients, clients, and visitors into clinic area. Grant entry to clinic area only to those who are authorized to enter due to appointments, meetings, or upon receiving approval for other acceptable reasons. Provide patients/clients and guests with accurate general information about SWC and its services. Ensure packages/deliveries on behalf of SWC are delivered to the appropriate recipient, or that the recipient is notified of a package/delivery immediately. Ensure a neat, clean, and professional appearance of the lobby, self-check-in, and front desk areas. Schedule, re-schedule, cancel, and confirm appointments. Patient account maintenance: accept and process payments, process statements, and maintain SWC patient accounts in a timely manner. Verify eligibility status of patients/clients. Assist patient/clients with check-in and check-out processes. Troubleshoot patient portal check-in issues.

Requirements

  • High school diploma or equivalent and successful completion of a medical assistant program (or related education and experience within a healthcare setting) are required.
  • Must have valid CPR certification.
  • Employees of the UNLV Student Wellness Center must be in compliance with our Employee Exposure to Communicable Disease (Prevention of) Policy.
  • Graduation from high school or equivalent education and one year of clerical experience which included experience in one or more of the following areas: maintaining records, answering telephones, and reviewing forms, documents and other written materials; OR six months of experience as an Administrative Aid in Nevada State service; OR an equivalent combination of education and experience as described above.

Nice To Haves

  • Medical assistant national certification preferred

Responsibilities

  • Perform accurate and thorough patient intakes with minimal spelling errors and review patient history, vital signs, and medications.
  • Recognize and respond to emergencies in collaboration with the healthcare team.
  • Complete laboratory requisitions ensuring all relevant information is included along with supporting documentation (e.g., copies of insurance cards) when indicated.
  • Apply principles of universal precautions, aseptic technique, and infection control.
  • Prepare patients for examinations and medical procedures.
  • Perform diagnostic tests such as vision screening, EKG, and spirometry as recommended by the reason for patient visit.
  • Assist providers with examinations, clinical procedures, and treatments.
  • Perform accurate inventory of medical supplies and equipment.
  • Prepare and administer immunizations per SHC policy and procedure.
  • Follow up on test results under the guidance of registered nurses and healthcare providers.
  • Prioritize and perform multiple tasks as needed in the clinic.
  • Adjust work schedule as needed, based on patients, staffing, and clinical need Effectively and efficiently use the SHC/FAST Center electronic health records system.
  • Maintain proper (e.g., correct spelling, clear and definitive statements) legible documentation and clinical records.
  • Prepare, maintain, and stock examination and treatment areas.
  • Teach patients methods of health promotion.
  • Treat patients with compassion and empathy.
  • Comply with the SHC/FAST Center’s policies, procedures, and accreditation standards.
  • Answer telephones, emails, instant messages (IM) and assist with requests resulting from these inquiries.
  • Participate in infection prevention assessments and safety drills.
  • Comply with quality assurance practices.
  • Strictly uphold the confidentiality of health information and protect patients’ right to privacy.
  • Acknowledge and greet patients, clients, and visitors upon entering the Student Wellness Center (SWC) with a smile, make eye contact, address their needs, and direct them to the appropriate area or person.
  • Restrict unauthorized entry of patients, clients, and visitors into clinic area.
  • Grant entry to clinic area only to those who are authorized to enter due to appointments, meetings, or upon receiving approval for other acceptable reasons.
  • Provide patients/clients and guests with accurate general information about SWC and its services.
  • Ensure packages/deliveries on behalf of SWC are delivered to the appropriate recipient, or that the recipient is notified of a package/delivery immediately.
  • Ensure a neat, clean, and professional appearance of the lobby, self-check-in, and front desk areas.
  • Schedule, re-schedule, cancel, and confirm appointments.
  • Patient account maintenance: accept and process payments, process statements, and maintain SWC patient accounts in a timely manner.
  • Verify eligibility status of patients/clients.
  • Assist patient/clients with check-in and check-out processes.
  • Troubleshoot patient portal check-in issues.

Benefits

  • Competitive total rewards package including:
  • Paid time off, sick leave, and holidays
  • Excellent health insurance including medical, dental and vision
  • Comprehensive retirement plans and voluntary benefits programs
  • No state income tax
  • Tuition discounts at Nevada System of Higher Education (NSHE) schools
  • Tuition discounts for spouses, domestic partners, and dependents
  • Employee recognition and appreciation programs
  • UNLV athletics ticket discounts
  • Statewide employee purchase program discounts
  • RebelCard discounts on and off campus
  • Wellness programming for all UNLV faculty and staff at no cost
  • Opportunity for career advancements to leadership roles
  • Connect with colleagues with shared interests
  • Personal and professional development opportunities
  • A comprehensive onboarding program, Rebels: Onboard
  • Support and resources available for veteran applicants
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