James Madison University-posted about 1 year ago
$39,520 - $43,680/Yr
Part-time • Entry Level
Harrisonburg, VA
Educational Services

The Administrative and Program Support Assistant (Part-Time) at James Madison University is responsible for providing essential administrative support to the Honors College. This role involves managing front-office operations, assisting with admissions processes, maintaining academic records, and facilitating departmental purchasing and travel. The ideal candidate will be detail-oriented, possess strong communication skills, and be able to effectively collaborate with various stakeholders, including faculty, staff, and students.

  • Front-office coverage: Answer telephones, greet customers that enter the office, and manage shared email inboxes and calendars.
  • Train and coordinate student office assistant schedules.
  • Manage data and communications related to Honors College admissions process.
  • Manage data and processes for student capstone submissions and other academic records.
  • Complete departmental purchasing and maintain related records.
  • Process travel requests and reimbursements.
  • Manage distribution of small grants for students, course enhancement and professional development grants for faculty, and departmental scholarships.
  • Perform other duties as assigned to support the needs of the college.
  • Working knowledge of Microsoft Office, particularly Microsoft Word and Excel
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Excellent customer service skills
  • Ability to operate standard office equipment
  • Ability to multi-task and prioritize work
  • Knowledge of standard office administrative practices and procedures
  • Knowledge of JMU expenditures guidelines and limitations for travel and procurement
  • Demonstrated ability to learn and follow policies and procedures
  • Experience with JMU systems: SA, SPCC, eVA, HRMS, Cascade, AiM, EMS
  • Tuition Waiver Program for undergraduate and graduate courses at JMU
  • Free Access to the University Recreation Center (UREC)
  • Voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans
  • Holiday Breaks: 12 holidays a year
  • Talent Development Trainings for personal and professional growth
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