Administrative and IT Support Associate

Utah County Government • Provo, UT

378d • $44,075 - $50,627

About The Position

The Administrative and IT Support Associate plays a crucial role in providing administrative and technical support within the Information Systems department of Utah County Government. This position involves managing financial tracking, accounting, and recordkeeping functions, as well as assisting with IT Help Desk calls and providing basic technical support to various County departments. The role is essential for ensuring smooth operations and effective communication within the organization.

Requirements

• High School diploma or equivalent.
• Four years of complex clerical or administrative support work experience, including two years directly related to the duties described.
• Ability to obtain and maintain one or more Microsoft applications certifications within 12 months of employment.
• Possess a valid driver's license and obtain a valid State of Utah driver's license within 60 days of employment.

Nice To Haves

• Two years of college-level education in information systems or a related field.
• One or more certifications in Microsoft applications.
• Experience providing basic IT support and administrative support in a technology-related field.
• Documented typing speed at or above 40 WPM net.

Responsibilities

• Perform routine and complex administrative support work related to financial tracking and accounting.
• Prepare correspondence and receive visitors.
• Arrange conference calls and schedule meetings and travel.
• Answer IT Help Desk calls and assist with basic support tasks.
• Open support tickets and provide technical support to end users.
• Conduct training classes for staff as needed.

Benefits

• 100% paid premiums for health insurance
• Up to 6.2% match in your 401(k)
• Utah Retirement Systems (Pension and 401(k) options)
• Pre-tax savings Health Savings Account (HSA)
• Fourteen paid Holidays
• Dental and Vision Insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED