Administrative and Governance Support

Cheyenne Regional Medical Center•Cheyenne, WY

12d

About The Position

Works under the general direction of the Chief Executive Officer (CEO). Provides leadership to executive assistants. Performs administrative functions and related services for the CEO and the Board of Trustees. Handles details of a confidential nature which if released could be detrimental to the organization. Requires broad knowledge of hospital operations and policy, and a high level of experience, discretion and technical skill. Operates with wide latitude requiring independent judgment and initiative. Uses Information Technology equipment in performing or assisting assigned tasks. Receives, investigates and provides recommendations on issues brought to the office's attention. Requires strong problem solving and interpersonal skills and ability to work under stress.

Requirements

Bachelor’s or equivalent education and/or experience
Five years’ experience with at least two years at an administrative level
Must be able to deal effectively with visitors, physicians, co-workers, and patients.
Ability to work with computer based programs such as Word, PowerPoint, GroupWise, and Outlook.
Must be able to communicate effectively.
Problem solving skills necessary.
Must be able to act independently and make decisions.

Responsibilities

Types correspondence, forms and reports in order of priority.
Performs general secretarial/ receptionist related duties, sorts and distributes mail, maintains filing system, and insures proper equipment operations.
Maintains all board records, files and a manual of all board-formulated policies.
Attends meetings of the Board of Trustees, Leadership Team, Executive Team and others as directed, to take minutes, transcribe and distribute.
From review of previous minutes, prepares, types and distributes meeting agendas for Board of Trustees, Leadership Team and Executive Team meetings in accordance with established procedures and/or State Statutes.
Responsible for accurate record keeping and decision documentation.
Coordinates the administrative details of all committee meetings, attends committee meetings and ensures accurate minutes.
Schedules meetings and events as directed.
Coordinates and maintains schedules for the CEO and the Board of Trustees.
Works with the CEO and Board President to develop board meeting agendas and educational session presentation.
Coordinates preparation of Board of Trustees packets on a monthly basis.
Develops new board member orientation program in conjunction with the Board President and CEO including documents, meetings, etc.
Schedules orientation for new Board members and County Commissioners with members of Executive Team.
Plans, prioritizes and completes routine and special projects/assignments in a manner that meets time commitments and produces desired results.
Assists with patient relations through contact with patients, families, and others contacting the CEO’s office.
Investigates, documents and prepares recommended responses to general correspondence and complaints for CEO’s review and approval.
Supervises administrative assistant; assigns and schedules work; monitors work performance; and handles personnel operations including recruitment, performance reviews, disciplinary action, dismissals, vacation, and time management.
Coordinates meetings and miscellaneous educational opportunities for secretarial staff relative to job duties.
Trustees’ link to board operations and administers the information flow to trustees.
Keeps the CEO and other senior management/officers informed of board and board member needs and expectations as the board-management liaison.
Assists the Board with continuous improvement and provide continuity and efficiencies for board operations.
Audits the board’s governance guidelines for compliance and recommends modifications as necessary.
Monitors compliance with committee charters and actual practice.
Coordinates the annual Board Self-Assessment and oversees the administrative procedures in addition to working with the Board Governance Committee on outcomes from the survey.
Working with the Committee Chair, reviews the effectiveness of the board committees during an annual committee review.
Reviews if committees should be added or dissolved in conjunction with the CEO and Board President.
Provides an ongoing assessment of the board’s structure and governance practices and recommending changes as needed.
Works in conjunction with legal counsel to update the board on legal and legislative actions.
Provides operational leadership and has budget responsibilities.
Adheres to established leadership competencies, service standards and reinforces excellence in those standards with subordinates.