Administration Support, Grant Services Specialist II (NCS) - Department of Housing and Community Development

Baltimore City • Baltimore, MD

78d • $43,901 - $56,770

About The Position

The admin support position provides administrative and clerical support to ensure efficient office operations. This role involves managing correspondence, processing financial transactions, interacting with the public, maintaining office records, and handling outgoing communications. The position requires proficiency in office software, attention to detail, and strong organizational skills to support departmental functions.

Requirements

• Have a bachelor's degree from an accredited college or university.
• Have one year of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients.
• Have an equivalent combination of education and experience.

Nice To Haves

• Knowledge of Microsoft office suite and other automated office software for data entry and database management.
• Ability to manage inventory tracking and financial documentation accurately.
• Ability to exercise sound judgment on a variety of complex matters guided by general business, professional or standard administrative instructions, processes and procedures.
• Strong verbal and written communication skills to interact with the public and answer inquiries.
• Ability to manage multiple tasks and maintain supply inventories.
• Ability to input, retrieve, and update financial and administrative data with attention to detail.
• Ability to prepare, organize, and send out office mail efficiently.

Responsibilities

• Oversees financial processing activities by ensuring accuracy of transactions, monitoring expenditures, and preparing expense summaries for leadership.
• Manages supply and inventory systems, anticipating program needs and streamlining ordering processes.
• Designs, updates, and manages databases and reporting tools to provide leadership with reliable information for decision-making.
• Serves as the primary point of contact for inquiries, ensuring consistent communication with clients, community groups, and organizational partners.
• Coordinates office communications and logistics, including mail distribution, scheduling, and information flow.
• Evaluates and improves administrative processes, recommending changes to increase efficiency.
• Prepares detailed reports, correspondence, and summaries that support program operations and inform leadership decisions.
• Provides guidance and direction to staff on administrative procedures and office systems.

Benefits

• Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• Wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree