Administration Assistant Receptionist

Dufry Careers • MD

80d • $25 - $27

About The Position

The Administrative Assistant Receptionist serves as the first point of contact for visitors and incoming phone calls at the North America Support Center. This role manages front-desk operations, coordinates visitor services, and assists with People & Culture operations to ensure smooth exceptional customer service.

Requirements

• High School diploma or GED equivalent required
• 2-3 years of previous receptionist/administrative assistant experience in a corporate environment
• Strong customer service experience with emphasis on professional front-desk or visitor services preferred
• Strong proficiency with Microsoft Office including Word, Outlook, Excel, and PowerPoint
• Excellent verbal and written communication skills with strong interpersonal abilities to create pleasant experiences for all visitors
• Good time management skills to prioritize, multitask, and manage competing priorities while completing a variety of tasks throughout the day
• Strong patience and listening skills to respond appropriately and interact positively with diverse visitors and callers
• Ability to exhibit a high-level of professionalism and maintain confidentiality at all times when handling sensitive information
• Strong administrative and organizational skills to keep accurate records and find important information quickly
• Ability to remain personable and attentive while providing exceptional customer service in a fast-paced environment

Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately while informing visitors by answering or referring inquiries as needed
• Maintains security by following established procedures, monitoring visitor logbook, and issuing visitor badges to ensure safe and secure facility access
• Operates telecommunication system by answering incoming phone calls in a friendly and professional manner
• Coordinates online conference room scheduling and arranges facilitation before and after conferences and meetings including room setup coordination
• Assists with maintaining engagement center and common areas to ensure professional office environment standards
• Provides administrative support to People & Culture operations team including data entry, document preparation, file room maintenance, events coordination, and projects as assigned
• Provides backup support to Executive Assistants as needed including T&E reports completion and administrative tasks

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees