Admin, Training Services Records & Qualifications

About the position

At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning!

Responsibilities

• Drive down Training Services costs by ensuring crew qualifications are maintained within regulatory compliance.
• Facilitate interdepartmental and FAA involvement with the Training Operations & Services Department.
• Support all areas of Training Operations & Services and management teams through electronic and voice communications.
• Accurately manage and update pilot and flight attendant records using CrewQual and MINT systems.
• Ensure compliance with FAA and airline-specific regulatory requirements for training and qualification records.
• Drive down Training Services budget through proper qualification maintenance and regulatory compliance.
• Track trends to identify and mitigate risks of current processes and methods.
• Maintain a high level of knowledge of the Federal Aviation Regulations (FARs), crewmember contracts, training manuals and Company policies and procedures.
• Ensure department meets contractual and regulatory compliance.
• Handle high volumes of data entry with precision under time-sensitive conditions.
• Resolve discrepancies in records by coordinating with training departments and crew members.
• Collaborate with training coordinators, supervisors, and crew members to maintain up-to-date qualifications.
• Provide timely responses to inquiries regarding certification statuses or record updates.
• Correspond and report as required to inform teams, departments and crew of the status of forthcoming expiration dates of medical certificates, temporary certificates and passports with advance notification.
• Coordinate with Technical Publications to maintain and update departmental Procedures Manual.
• Assist in scheduling and tracking of instructors’ schedules, trainee schedules.
• Aid IT in maintaining the Company’s approved electronic software with proper administration, code implementation, software testing, and general troubleshooting.
• Monitor expiration dates for certifications, licenses, and training, ensuring no lapses occur.
• Generate reports on compliance metrics and provide them to management as needed.
• Ensure all training data is entered into approved digital record keeping system and verify accuracy.
• Prepare new hire training files for training classes.
• Data entry of all training records into our electronic tracking systems.
• Collect and maintain all paperwork for permanent records and tracking upon completion of training program, audit paper records for accuracy prior to entry per approved electronic record keeping system.
• Serve as on-call personnel for the Training Department required to answer the on-call phone and respond to and resolve after-hours issues.
• Support team members by sharing knowledge of CrewQual and MINT systems to improve overall efficiency.
• Assist in on-boarding new hires by ensuring their records are complete and compliant.
• Provide training records that are officially requested by other airlines through the Pilot Records Database (PRD).
• Provide copies of training records requested by crew members.
• May perform other responsibilities as assigned.

Requirements

• Associate’s degree or equivalent experience.
• One to three (1-3) years' experience.
• Strong organizational skills to manage multiple training schedules and resources.
• Ability to manage accurate documentation of training sessions and compliance requirements.
• Clear and professional communication skills with employees, instructors, and department heads.
• Problem-solving skills to troubleshoot and resolve scheduling issues or conflicts quickly.
• Knowledge of aviation training standards and regulatory requirements.
• Proficiency with scheduling systems or other software used in training management.
• Ability to efficiently manage time and resources to ensure timely delivery of training programs.
• Basic typing skills while ensuring data accuracy.
• Ability to create simple models for data tracking and reporting.
• Ability to test the accuracy of tracking and data entry tools.
• Ability to understand user-related issues and resolve them in a team environment.

Nice-to-haves

• Experience with Scheduling Software.

Benefits

• Travel perks.
• Opportunities for personal and professional growth.