Admin Therapy Specialist, Float- Waukesha County- 0.8 FTE
About The Position
As an administrative therapy specialist, you are responsible for greeting and providing exceptional customer service to the patients who receive therapy services at PHC locations. Responsible for the accurate scheduling, registering and entering data of patient information into the medical record system. Supports patient care delivery in the areas of scheduling, insurance verification, and support services. Ensure patients are fully ready to have successful interactions when they come in for a visit. Own provider schedule accuracy and, providing options, match patient needs to appointments. If you like to be challenged by learning new things, and want to apply those new ideas to better serve our patients, then this is the job for you!
Requirements
- High School Diploma or equivalent required.
- Ability to proficiently use a computer and type.
- Experience working in one or more of the following areas:
- Healthcare Call Center Customer Service
- Healthcare with medical terminology knowledge
- At least 4 years in customer service in an office and/or banking environment
Nice To Haves
- Knowledge of medical terminology preferred.
Responsibilities
- greeting and providing exceptional customer service
- accurate scheduling
- registering and entering data of patient information into the medical record system
- Supports patient care delivery in the areas of scheduling, insurance verification, and support services
- Ensure patients are fully ready to have successful interactions when they come in for a visit
- Own provider schedule accuracy and, providing options, match patient needs to appointments
Benefits
- Engaging and community focused culture
- Competitive Salaries
- Opportunity for professional career growth
- Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
