Admin Support/Information Specialist

MbSolutions • Arlington, VA

79d

About The Position

The Admin Support/Information Specialist position requires a U.S. Citizenship and a "SECRET" security clearance. The role involves providing comprehensive administrative support and information management services within an organization. The candidate will be responsible for creating and implementing organizational or administrative management policies and procedures, evaluating program effectiveness, and recommending improvements. Additionally, the specialist will provide training and technical assistance to staff, manage information and records, and ensure quality customer service. The position also entails physical tasks such as moving files and setting up conference or training rooms, as well as providing on-site technical support during events.

Requirements

• U.S. Citizenship
• Must have a "SECRET" security clearance
• At least 5 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience with federal travel regulations
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security

Nice To Haves

• College degree in business or information management and/or related certifications preferred

Responsibilities

• Create and implement organizational or administrative management policies and procedures
• Evaluate program effectiveness and recommend improvements
• Provide training and technical assistance to staff
• Manage information and records effectively
• Set up conference, board, or training rooms
• Provide on-site technical support and troubleshoot AV equipment issues during events
• Ensure quality customer service and innovative solutions
• Manage multiple tasks, prioritize work, and meet deadlines
• Identify and resolve complex problems

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree