Admin Support I - City Managers

City of Loveland•Loveland, CO

About The Position

Our Administrative Support I provides high-level administrative and operational support to the City Manager’s Office, Executive Office and the City Council. Performs a variety of administrative tasks in a highly visible environment working with citizens, elected officials and City employees. The salary range for this position is $20.97 - $28.32 per hour with a hiring range of $20.97 - $24.64 , depending on qualifications and experience. This opportunity will be available to applicants until Wednesday, March 3, 2026, at 12:00 P.M. M.S.T. A current resume is required, and a cover letter is preferred. The City Manager’s Office Admin Support position plays a vital role in supporting the day-to-day operations of the City Manager’s Office and ensuring efficient, responsive service to City leadership, staff, and the community. This position is ideal for a detail-oriented, organized professional who enjoys working in a fast-paced environment, managing multiple priorities, and contributing to the effective functioning of local government. Work schedule is Monday through Friday in a regular daytime schedule. Occasional evening hours may be required to support City Council meetings or special events. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Requirements

Required: High School Diploma/GED.
Required: 1 year experience in an administrative role with emphasis in customer service.
General working knowledge of standard office procedures and methods with working experience in Microsoft Word, Excel and Outlook.
Excellent customer service skills with the ability to converse in a positive, friendly and professional manner with staff and the general public.
Ability to professionally answer telephone inquiries, communicate clearly and effectively process call transfers.
Must possess good knowledge of spelling, grammar, arithmetic, and business English.
Must have ability to handle multiple tasks simultaneously and prioritize assignments.
Typing at a speed that would enable a project to be completed in a timely manner.
Must have the ability to work effectively in a fast-paced environment with a multitude of requests, interruptions, varied tasks and critical deadlines.
Proficiency in Microsoft Office, financial and payroll software.

Responsibilities

Conduct front-line operations for the City Manager’s Office which includes: promptly and professionally greeting all walk-in customers; answering public and internal inquiries over the phone and in person by supplying information based on departmental procedures and detailed knowledge of department policy; screen and direct phone calls; direct visitors and follow CMO security measures as directed by management; distribute incoming mail; handle incoming/outgoing deliveries; perform front desk opening and closing duties and other front desk duties as assigned, including front office coverage for public-facing shared City executive office suites.
Provides administrative support to the City Manager and the City Manager’s Office staff.
Manages incoming communications (phone calls, emails, walk-ins) from internal and external sources and assesses whether callers and/or visitors should have access to information being requested in order to ensure that confidential information is disseminated to authorized persons only.
Prepare, proofread, and format documents, reports, agendas, presentations, and briefing materials.
Order and maintain adequate amount of office supplies for the department, stock materials in appropriate locations.
Schedules meetings and appointments for the City Manager and City Council in order to ensure availability, prioritize schedules and avoid scheduling conflicts.
Establishes, updates, and maintains manual filing systems, City website and computer software programs.
Maintain office files, records, and databases in accordance with records retention requirements.
Assist staff by filing, copying, printing and/or scanning/indexing documents in digital filing system.
Coordinate travel arrangements, conference registrations, and reimbursements for executive staff.
Support office operations including purchasing, invoicing, budget tracking, and supplies management.
Assist with coordination of boards, commissions, or executive-level meetings as needed.
Accept requests from co-workers for administrative assistance.
Maintain confidentiality as appropriate.
Schedule, provide refreshments, set up/clean up as needed for meetings.
Order and maintain adequate amount of refreshments for departmental meetings, stock in appropriate locations.
Schedule and book meetings for staff as needed.
Assist as needed with troubleshooting of copiers, faxes and other office equipment.
May be required to plan, coordinate and attend occasional evening or weekend civic functions and meetings as needed.
Keep nearby common areas stocked with supplies as well as picked up and clutter free.
Attend and participate in department events, as needed.
Performs other duties as assigned.

Benefits

Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
A Dedicated, exclusive Employee Health and Wellness Center
Discounted Chilson Center passes
Paid vacation, holidays, floating holidays, and medical leave
Flexible spending including Dependent Care
Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
Retirement 401a, 457, Roth (pre-& post tax) and company match
A Comprehensive Employee Assistance Program
Voluntary 529 College Invest program
Tuition Reimbursement
Employee Referral Program
Personal and Professional Development opportunities
Employee Recognition Program
Exceptional work-life balance
Market based pay & regular performance reviews
Local Government employment is eligible for Public Loan Forgiveness Program