About The Position

Provide administrative support and secretarial services to the Director of Nursing Resources and the Assistant Vice President of Nursing Operations. Provides secretarial services to leadership staff of the department. In addition, provides secretarial support to Patient Care Services projects and committees. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Coordinates department communications; accepts and screens telephone calls appropriately Able to operate basic office equipment (fax, photocopier, calculator), and uses skills to complete data entry, complete reports, schedule meetings, word processing, desktop publishing, and develop slides and graphs. Proficient in all pieces of LAN based software, and expert in a select few. Establishes, maintains, and revises record-keeping and filing system. Assists in preparation of departmental budgets necessary for unit operations and monitors service specific accounts. Orients and acts as a resource to secretarial staff and leadership staff in area of computer expertise. - Assists in orientation of new administrative support staff. Maintains adequate supplies of current forms, unit supplies, and equipment. - Troubleshoots and maintains office equipment. - Has the knowledge to prioritize work in accordance with deadlines and department/divisional needs. Answers inquires concerning activities and operations of departments/division by referring to and interpreting policies and procedures.

Requirements

  • AAS degree in Secretarial Science ( or related field with equivalent secretarial experience).
  • Minimum of 3 years of secretarial experience.
  • Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions.
  • Ability to effectively present information in one-to-one and small group situations.
  • Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent.
  • Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMC.
  • Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others.
  • Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict.
  • Ability to adhere to AMC’s policies, procedures and practices, and to utilize AMC’s problem-solving processes for resolving grievances or disagreements
  • Ability to independently organize work to meet established guidelines.
  • Ability to gather data from appropriate resources.

Responsibilities

  • Coordinates department communications
  • Accepts and screens telephone calls appropriately
  • Operate basic office equipment (fax, photocopier, calculator), and uses skills to complete data entry, complete reports, schedule meetings, word processing, desktop publishing, and develop slides and graphs.
  • Proficient in all pieces of LAN based software, and expert in a select few.
  • Establishes, maintains, and revises record-keeping and filing system.
  • Assists in preparation of departmental budgets necessary for unit operations and monitors service specific accounts.
  • Orients and acts as a resource to secretarial staff and leadership staff in area of computer expertise.
  • Assists in orientation of new administrative support staff.
  • Maintains adequate supplies of current forms, unit supplies, and equipment.
  • Troubleshoots and maintains office equipment.
  • Has the knowledge to prioritize work in accordance with deadlines and department/divisional needs.
  • Answers inquires concerning activities and operations of departments/division by referring to and interpreting policies and procedures.

Benefits

  • Excellent health care coverage with no copay at Albany Medical Center providers
  • A wide array of services and programs to support emotional, physical, and mental wellbeing
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