Admin Support Assistant 2

City of Chattanooga • Chattanooga, TN

1d • $17 - $20 • Onsite

About The Position

Incumbents in this classification are responsible for performing the duties of
the Administrative Support Assistant, creating and maintaining confidential
department/employee files and processing work orders, accounts payable and
department payroll (entering and tracking of time). Duties include collecting
information from supervisor or department staff to be organized and distributed;
providing training of new office staff and providing some use of statistical
data to create basic reports. Work is performed with moderate supervision.

The Administrative Support Assistant 2 is the second level of a four level
administrative support series.

Requirements

• High School Diploma or GED and at least one (1) year of responsible office support experience utilizing current office technologies and software; or equivalent experience/training sufficient to successfully perform the essential functions of the job.
• Knowledge of customer service principles; English language, grammar and punctuation; modern office procedures, methods and equipment; meeting and/or special event scheduling techniques; basic report preparation techniques; record keeping principles; keyboarding techniques and filing principles and practices.
• Skill in using computers and related software applications; providing customer service; filing; composing a variety of business correspondence; scheduling and coordinating special events and meetings; keyboarding; using modern office equipment; processing financial documents; preparing and proofreading a variety of routine reports and/or documents; maintaining confidentiality; maintaining records and files and communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Nice To Haves

• Notary Public Preferred.

Responsibilities

• Performs various routine clerical duties utilizing standard office equipment to include screening incoming calls; taking and transmitting messages; maintaining calendars; keyboarding information into databases; making photocopies; performing data entry; faxing documents; typing; requisitioning supplies and word processing.
• Responds to requests for information from the general public; answers routine questions; directs callers to appropriate internal departments and/or external organizations.
• Enters information into applicable databases and/or other computerized systems to collect and maintain records and information in assigned areas of responsibility.
• Organizes and maintains files including creating and maintaining confidential department/employee files; files documents alphabetically, numerically or by other prescribed methods.
• Processes, receives, sorts and distributes a variety of correspondence, notices, website requests; reservations, time sheets, invoices, fees, citations, work orders, reports, service requests, travel vouchers, materials, deliveries, mail and/or other applicable items.
• Composes a variety of routine and/or specialized correspondence, reports, documents, brochures, posters, contracts, easements, applications, forms, permits, memos and/or other applicable materials; verifies and edits grammatical composition.
• Processes incoming and outgoing purchase orders, vouchers, agreements, contracts, permits, payments, cash receipts and disbursements and/or other related items.
• Prepares a variety of reports that summarize operational activities, permitting activities, collection activities, financial transactions and/or other applicable items.
• Coordinates and prepares for meetings and/or special events which includes preparing meeting agendas; scheduling; preparing and disseminating invitations; coordinating and assembling applicable materials; setting up rooms; may take, transcribe and disseminate meeting minutes; ordering meals and snacks; receiving attendance confirmations and/or performing other related activities.
• Monitors and restocks office supplies and materials; initiates the replenishment of applicable inventory and supplies; follows up on orders and deliveries.
• Assists with coordinating department activities such as tracking work and change orders, reporting building maintenance issues, dispatching crews to areas requiring service, relaying communications, researching and locating standard or routine information and providing related support.
• Participates in special projects and/or other activities in support of efficient and effective department operations.
• May manage travel forms, requisitions, p-cards, and expense reports for each investigator for both units.
• May be required to use, carry and answer their cell phone as determined by their job duties and the department head.
• Must meet regular attendance requirements.
• Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
• Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
• Performs other duties as assigned.

Benefits

• Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
• Work-Life Balance: Generous paid time off and flexible scheduling where possible.
• Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees.
• Growth: A focus on professional development and upward mobility within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED