Admin & Sales Support (Physical Therapy Clinic)

Body Moksha Physical TherapyChatham Township, NJ
45d$18 - $20Onsite

About The Position

Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with lead follow-up and CRM management. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping patient experience smooth and stress-free.

Requirements

  • Comfortable on the phone and with scheduling software
  • Tech Savvy - familiar with spreadsheets, CRMs, or electronic health records (JaneApp is a plus)
  • Detail-focused — you don’t need to be told twice to follow up or complete a task
  • 1+ year of admin, front desk, or healthcare office experience
  • Able to work independently and also take direction when needed
  • Excited to work in a supportive, small team where your work has direct impact

Nice To Haves

  • JaneApp is a plus

Responsibilities

  • Follow up on incomplete intake forms
  • Greet, check-in, and assist patients at the front desk
  • Track patient sessions/packages and log data into our EHR (JapeApp)
  • Print weekly treatment schedules and prep workshop materials
  • Restock supplies weekly and manage inventory
  • Answer calls and reschedule or book appointments
  • Support the Owner and Ops Manager with general administrative tasks
  • Call patients to confirm initial evaluations and rebook cancelled appointments
  • Enter all new leads into the lead tracking spreadsheet (with complete/correct info)
  • Keep CRM up-to-date and organized so leads move into the right email/text sequences
  • Flag leads that need Sales follow-up and close the loop when evals are booked

Benefits

  • PTO
  • Simple IRA
  • Health Benefits (Medical, Dental, Vision)
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