Admin / Front Sales Desk Associate Poolwerx Westfield

poolwerxWestfield, IN
215d$18 - $22

About The Position

Poolwerx is one of the world's leading pool and spa service companies, built on professionalism, knowledge, and a commitment to customer satisfaction. We are seeking a customer-focused, self-starting problem-solver to be the welcoming face of our Poolwerx locations in Westfield & Noblesville, IN.

Requirements

  • High school diploma or equivalent
  • 1+ years experience in customer service, retail, or scheduling roles
  • Experience using Skimmer or Lightspeed is a plus-but not required
  • Tech-comfortable and able to quickly learn digital tools and systems
  • Strong organization, communication, and multitasking skills
  • Must be able to lift up to 25 lbs and stand for extended periods
  • Willing to work weekends and increased hours during peak season

Nice To Haves

  • Self-Starter: Takes initiative without waiting to be told what to do
  • Problem-Solver: Quickly identifies issues and calmly finds solutions
  • Customer-Focused: Genuinely enjoys helping people and takes pride in service
  • Detail-Oriented: Stays organized and on top of schedules, inventory, and records
  • Adaptable: Comfortable switching gears throughout the day and managing shifting priorities

Responsibilities

  • Greet walk-in customers and build rapport with a friendly, solutions-oriented approach
  • Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs
  • Handle POS transactions in Lightspeed, including sales, returns, and product lookups
  • Maintain a clean, organized, and fully stocked storefront
  • Provide support for water testing and guide customers through product recommendations (training provided)
  • Proactively troubleshoot scheduling conflicts, customer concerns, or order issues
  • Communicate with service technicians to coordinate job timing and customer expectations
  • Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records

Benefits

  • Competitive salary
  • Opportunity for advancement
  • Paid training and ongoing development
  • Product and service discounts
  • Supportive team environment with opportunity for growth
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service