Beacon Health System-posted about 2 months ago
Full-time • Entry Level
Onsite • South Bend, IN
5,001-10,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

Reports to the Director of Operations. Under general supervision and in accordance with department guidelines, recruits, orients, places, and monitors volunteers in the hospital. Ensures that new volunteers have met all hospital volunteer requirements and paperwork prior to placement and remain current. Maintains the volunteer data base and website. Assists visitors in the department and provides clerical support as needed for departmental initiatives. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

  • Recruits, orients, places, and monitors hospital volunteers
  • Assists with Mini Medical University for Teens Program
  • Supports the activities of the department
  • Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department
  • Completes other job-related duties and projects as assigned.
  • Attends Beacon Academy or other related education to keep up with leadership development.
  • Self identifies areas of growth and seeks out appropriate development accordingly.
  • Associate complies with the following organizational requirements:
  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.
  • Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.
  • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma.
  • A minimum of two to three years of related experience (i.e., in a responsible position requiring well-developed customer service and organizational skills) is required.
  • Requires a detailed knowledge and understanding of department policies, procedures, and hospital operations in order to appropriately place and prepare volunteers for volunteer assignments.
  • Requires well-developed organizational skills and the ability to work effectively with minimal supervision, pay close attention to details, prioritize workload, perform multiple tasks simultaneously and meet deadlines.
  • Demonstrates proficiency in secretarial and computer skills (i.e., word processing, spreadsheets, and database applications) and an understanding of specialized computer systems utilized within the department.
  • Demonstrates the interpersonal and communication skills (both verbal and written) necessary to articulate ideas clearly and concisely, to develop and maintain positive working relationships, to make effective presentations and to interact effectively with a wide range of internal and external contacts in a variety of situations.
  • Requires physical ability and stamina to perform the essential functions of the position.
  • An associate degree in business or a related area preferred.
  • Previous experience working with volunteers is preferred.
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