Admin Asst IV- Medical Records Lead
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About The Position
This position provides front and back-office support for administrative service delivery at the various centers. Through the use of Microsoft Office software and the agency's electronic health record (EHR), performs duties that expedite the delivery of services within a behavioral healthcare environment. Performs duties pertaining to demographic and protected health Information data integrity in the electronic health record, and provides internal and external customer support. Performs auditing for quality assurance and troubleshooting errors and respond to stakeholders' requests for information and referrals. Supervises the CSB's medical records technicians and must remain aware of security protocols and standards. Enacts security procedures when required and provides services with integrity, friendliness, and in a professional manner. Protects individuals' confidentiality using existing state, local, and federal policies and procedures. Maintains expertise in several databases related to the EHR and revenue cycle management, as well as Microsoft Office software. This position may be required to work evenings. The hours can vary from 7:30 a.m. - 8:00 p.m.
