About The Position

Under general supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers. Provides administrative support to assigned area. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Provides program, administrative, and/or technical assistance and interpretation Researches and resolves detailed program or client issues/questions and prepares documents. Provides program, administrative, and/or technical assistance to customers and staff Researches and/or resolves program or client issues or questions May represent the manager in various matters. Supports routine administrative functions for the agency/office, such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing/credit, inventory, property control, personnel, payroll, and etc

Requirements

  • High school diploma/GED and three (3) years of job-related experience; or one (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent.

Nice To Haves

  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Experience with data entry, record-keeping, and database management
  • Strong ability to multitask and efficiently prioritize tasks while maintaining excellent attention to detail and accuracy in handling records
  • Effective verbal and written communication skills
  • Solid understanding of data privacy policies such as HIPAA, particularly in healthcare settings
  • Ability to handle sensitive information with discretion

Responsibilities

  • Performs a wide range of office administration duties for assigned functions or program areas.
  • Researches, investigates, and/or resolve program data or issues.
  • Drafts documentation, reports, or presentations.
  • Represents program or unit, provides information and assistance to internal and external customers.
  • Provides administrative support to assigned area.
  • Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public.
  • Provides program, administrative, and/or technical assistance and interpretation
  • Researches and resolves detailed program or client issues/questions and prepares documents.
  • Provides program, administrative, and/or technical assistance to customers and staff
  • Researches and/or resolves program or client issues or questions
  • May represent the manager in various matters.
  • Supports routine administrative functions for the agency/office, such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing/credit, inventory, property control, personnel, payroll, and etc

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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