AdmIn Assistant | Patient Experience | Day | Full Time
About The Position
To provide administrative support to the Patient Experience Department. Work performed involves: Clerical, scheduling, invoicing and purchasing, information processing, and program maintenance. Serves as the primary contact of the Department, which includes customer centric verbal and written correspondence, solutions-oriented triage, detail oriented logistical coordination, accurate information entry, and systematic organization. Functions as a liaison between Patient Experience, internal departments, patients, and guests with the goal to act as a resource to find resolution in an efficient and effective manner. This person role models the hospital's values and assists with developing and sustaining a customer service culture.
Requirements
- High School degree or equivalent.
- One to two years progressively responsible administrative support experience with independent project task management desired.
- Independent use of personal computer applications including word processing, spreadsheet, and database management skills (applications such as Word, Outlook, Teams, Kronos, ShiftWizard, Canva, and Excel).
- Excellent written and oral communication skills are required.
- This position requires initiative and the ability to work independently on responsibilities, demonstrating organizational skills and flexibility.
- Proven ability to problem-solve is essential, as well as ability to distinguish service and performance requirements among a variety of support and professional staff in different office locations.
Nice To Haves
- Prefer applicants who are bi-lingual in English and Spanish.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
