Admin Assistant

The PAC Group•Troy, MI

9h•$50,000 - $60,000•Onsite

About The Position

The Administrative Assistant provides critical operational and logistical support to the PAC Group team. This role ensures smooth daily operations by managing travel arrangements, equipment logistics, office supplies, vendor coordination, and general administrative tasks. The role serves as a central point of coordination for employee support services including car rentals, telecommunications, corporate credit cards, visas, and travel‑related documentation.

Requirements

2+ years of experience in administrative support, office coordination, or related operations role.
Demonstrated ability to manage multiple priorities with strong attention to detail.
Proficiency with Microsoft Office (Outlook, Excel, Word, Teams).
Experience managing travel bookings, logistics, or vendor coordination.
Strong written and verbal communication skills.
Ability to work independently, maintain confidentiality, and exercise good judgment.
Flexibility in daily task assignments to assist with urgent requests.

Nice To Haves

Experience with Concur or similar travel/expense platforms.
Familiarity with device management (phones, laptops, telecom accounts).
Prior experience supporting a distributed or global workforce.
Problem‑solving mindset with ability to anticipate needs and proactively resolve issues.

Responsibilities

Coordinate car rentals and maintain relationships with PAC‑approved rental providers.
Manage travel bookings in Concur, including flights, accommodations, and ground transportation.
Support travel documentation for international visitors, including invitation letters, travel insurance, and visa applications.
Track and coordinate FedEx shipments (domestic and international), ensuring timely delivery and accurate documentation.
Manage requests and inventory for employee laptops and equipment.
Coordinate shipping, replacement, and return of hardware as needed.
Oversee Verizon device management, including ordering, activation, troubleshooting, and cancellations.
Facilitate corporate credit card issuance, renewals, and basic account assistance.
Support expense compliance and reimbursement inquiries within Concur.
Maintain stock of office supplies and ensure timely replenishment.
Answer phone calls.
Oversee kitchen supplies, cleanliness, and vendor restocking schedules.
Assist with general office organization, space needs, and facility coordination as required.
Assist with office events – setting up and cleaning up lunch meetings, etc.
Provide professional, timely administrative support to managers and employees.
Serve as a point of contact for employee operational questions.
Maintain accurate records, files, and logs for equipment, supplies, and travel-related processes.
Support special projects and administrative initiatives as assigned.