Admin Assistant Imaging Services

ScionHealth•Lander, WY

27d•Onsite

About The Position

The Administrative Assistant - Imaging Services provides administrative and clerical support to the Imaging Department, including reception, scheduling, report processing, and communications with patients, providers, and other departments. This role ensures the accurate handling of medical documentation, supports day-to-day operations of imaging services, and contributes to efficient workflow, positive patient experiences, and departmental compliance.

Requirements

Familiarity with radiology terminology and medical documentation standards
Strong computer literacy, including EMR, PACS, Microsoft Office, and scheduling systems
Excellent organizational, multitasking, and time management skills
Clear and courteous communication skills with patients, staff, and external contacts
Demonstrated reliability, professionalism, and customer service orientation
Ability to work independently and as part of a collaborative imaging services team
Frequent sitting, standing, and walking required
Manual dexterity for keyboarding, data entry, and handling documents
Must be able to lift up to 35 pounds occasionally
Visual and auditory acuity required for communication and computer-based tasks
Office and imaging department environment, primarily indoors
Regular use of phones, computers, fax machines, and other office equipment
May involve exposure to low-level radiation areas and use of standard safety precautions
High school diploma or equivalent required

Nice To Haves

Completion of a medical secretary or medical terminology course preferred
Prior experience in a medical office or radiology department preferred
Experience with electronic health records (EHR), scheduling systems, and PACS highly desirable

Responsibilities

Greet patients and visitors courteously and professionally
Answer incoming calls promptly and route or respond to inquiries appropriately
Schedule imaging appointments in accordance with department protocols
Process outside imaging and associated documentation into the PACS system
Assist with medical record requests and coordinate release of imaging reports to providers or other facilities
Prepare and distribute transcribed imaging reports, including mailing or faxing as required
Maintain accurate report tracking lists and ensure timely transfer of records to HIM
Monitor and maintain inventory of office supplies and ensure availability of materials
Enter service requests for equipment or facility issues
Assist with clerical tasks related to patient registration or scheduling when needed
Support training of new front desk or imaging office staff
Maintain professional appearance and demeanor, contributing to a positive guest experience
Adhere to all HIPAA and confidentiality policies when handling patient data