Admin Assistant Director - Jersey City Summer Camp

Kids in the Game • Jersey City, NJ

44d • Onsite

About The Position

As one of our Jersey City Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day.

This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures.

Requirements

• Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.
• Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of 5–10+ staff members.
• Possess at least 2+ years of program administration and operations experience, including staff supervision, scheduling, registration, and data management.
• Demonstrate experience in youth program development, summer camp operations, and parent communications, with a focus on organization and efficiency.
• Possess excellent written and verbal communication skills and communicate in a timely, professional manner with parents, staff, and colleagues across multiple channels (Slack, Email, Text, Google Calendar, etc.).
• Be able to interpret and follow written or oral instructions (tutorials, step-by-step guides) as part of a self-directed training program.
• Commit to working part-time and remotely during the school year to support camp planning, and full-time for eight weeks during the summer.
• Attend and help lead Core Trainings, all-staff team building events, and camp leadership training before and during the summer.
• Exhibit strong relationship-building and collaboration skills with staff, campers, families, and partners.
• Ability to stand and walk for extended periods of time, including during outdoor activities, playground supervision, gym classes, or park-based programming.
• Ability to walk to and from nearby program locations or parks, sometimes several blocks, while supervising children.
• Ability to bend, kneel, crouch, and reach to engage with children at their level, assist with activities, or provide support as needed.
• Ability to climb stairs in school buildings or community facilities.
• Ability to lift and carry up to 25–40 pounds, including sports equipment, activity supplies, or personal belongings (weight may vary by role).
• Ability to participate in active games and movement-based activities, including running, jumping, throwing, and demonstrating basic sports skills.
• Ability to work outdoors in varying weather conditions, including heat, cold, or light rain, depending on program needs.
• Ability to maintain visual and auditory awareness to supervise children effectively and ensure safety in active environments.

Nice To Haves

• Possess a Bachelor’s degree in Education, Child Psychology, Business Administration, Human Resources, Operations and Marketing, Finance, Nonprofit Management, or a related field; a Master’s degree in Organizational Leadership, Business Administration, Nonprofit Management, Human Resources, or Public Administration is preferred.
• Prior experience as a youth development supervisor or educator in a public or private setting (2+ years) may also meet the requirements for consideration.
• Demonstrate proficiency using G Suite (Docs, Sheets), Ultracamp registration software, and Asana project management tools.

Responsibilities

• Ambassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.
• Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.
• Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.
• Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.
• Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.
• Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.
• Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.
• Conduct outreach to potential camp families during the pre-summer weeks
• Support open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)
• Serve as the primary daily point of contact for families at drop-off and pick-up
• Act as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partners
• Respond to questions quickly and professionally across email, phone, and in-person
• Send daily reminders, weekly newsletters, and program highlights to build family connection
• Support parent onboarding to camp systems before and during the camp season (payments, forms, registrations)
• Flag camper concerns or updates to the Camp Director as needed
• Work closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs
• Track and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)
• Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)
• Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portal
• Register or rnter new or last-minute campers into the system on-site
• Collect cash payments and process digital payments in registration portal
• Keep all camper and staff binders and files fully organized and up to date
• Support DOH readiness by preparing binders and files for site inspections
• Arrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.
• Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ families
• Review staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staff
• Collaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logistics
• Prepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper details
• Rotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activities
• Work closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newsletters
• Organize and maintain supply inventory; order office & camp materials/equipment
• Assist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spaces
• Become familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulations
• Ensure that staff certifications (CPR, First Aid, AED) are current and on-site
• Implement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reporting
• Collect and submit incident reports in incident logs, escalating as needed for further incident reporting
• Support in leading staff training on emergency response, first aid procedures, and appropriate camper management techniques
• Respond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadership
• Maintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure

Benefits

• At Kids in the Game, you can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration.
• We are proud to foster an inclusive environment where our team members feel respected by and connected to one another.
• We value the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team.
• We are AMBITIOUS. POSITIVE, COMMITTED, INCLUSIVE, and EMPATHETIC.

What This Job Offers

• Job Type: Part-time
• Career Level: Director
• Number of Employees: 11-50 employees