POSITION SUMMARY Provides support to management to contribute to the overall efficient operation of the department. ESSENTIAL REQUIREMENTS Responsible for managing vehicle titles held as collateral for loans. This role involves collecting, processing, and maintaining vehicle titles, placing liens, and ensuring compliance with state and federal regulations. Collects and processes vehicle titles from customers and dealerships. Verifies the accuracy and completeness of title documents. Ensures all titles are properly recorded and stored securely. Places liens on vehicle titles as required by loan agreements. Ensures all lien placements are accurately recorded in the bank's system. Responds to customer inquiries regarding vehicle titles and liens. Works closely with loan officers and other bank staff to resolve title-related issues. Regular and predictable attendance is an essential requirement of the position. Completes assigned compliance training related to the position. Stays updated on all applicable laws and regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) year of experience in a similar role, preferably in a banking or automotive environment. Strong knowledge of vehicle title and lien processes. Excellent attention to detail and organizational skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. EDUCATION High school diploma or equivalent; bachelor’s degree in finance, business, or related field preferred. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees