Adjustment Specialist

Parts Town • Addison, IL

17h • Hybrid

About The Position

See What We’re All About As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain’s Fast 50 list nine times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace in 2020 and 2021. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! The Job at a Glance Our Adjustment Specialist ( internally known as a Cash Matchmaker) supports our C ustomer E xperience and A ccounting teams. The y primarily research and process credits for pricing, freight, and other issues that do not affect our inventory levels.

Requirements

• You have 1 + year (s) of Accounting experience in a high - volume setting
• You are proficient in Microsoft Excel and Outlook (SAP and Sales f orce experience are a bonus!)
• You possess s tellar customer service , and data entry skills
• You are highly organized and have excellent time management skills
• You pay close attention to detail (as far as you’re concerned, anything worth doing should be done right ! )
• You function effectively both independently and as a member of a team
• You’re self-motivated, with a proven ability to learn quickly and adapt in an evolving work environment
• You have a quality, high speed internet connection at home
• You’re an all-star communicator and are proficient in English (both written and verbal)

Nice To Haves

• SAP and Sales f orce experience are a bonus!

Responsibilities

• Review and research customer accounts for previous credits and/or billings
• Interpret and process Sales Force cases submitted from our customer experience teams
• Generate account adjustments and bill only invoices in our ERP system ( SAP )
• Review credit memos blocked by SAP and review for an expedited release
• Process bulk adjustments (credits & rebills) on Excel spreadsheets for various customers

Benefits

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed