About The Position

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible. In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner. This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.

Requirements

  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+.
  • 1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.).
  • 1-3 years of experience with Networking (TCP/IP, DNS).
  • 1-3 years of experience with Troubleshooting / Support for technical IT issues.
  • Current, active US Government Security Clearance of TS/SCI with Polygraph.

Nice To Haves

  • Experience with internet fundamentals and cloud computing concepts.
  • Experience with virtualization (Hypervisors, VMware, Xen).
  • Knowledge of security best practices.
  • Experience with AWS core services, Command Console, or command line interface.
  • Experience with compute, database and storage concepts.
  • Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools.
  • Experience managing full application stacks from the OS up through custom applications.

Responsibilities

  • Troubleshoot and operate complex system operations.
  • Identify ineffective processes and suggest improvements.
  • Execute defined tasks on schedule.
  • Identify and resolve operational concerns in a timely manner.
  • Work in a 24/7 operational environment, including nights and weekends.

Benefits

  • Medical, financial, and other benefits.
  • Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
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