ADC Donor Greeter

Goodwill of the Finger Lakes•Honeoye Falls, NY

11d•Onsite

About The Position

The ADC Donor Greeter is responsible for including but not limited to general donation center related duties such as; accepting donations, providing excellent customer service, and maintaining a clean, neat, and safe work environment. This position is also responsible for sorting, cleaning, and packaging merchandise to be shipped and sold at stores. In some instances you may also be responsible for stocking merchandise and conducting sales.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
This position is required to work weekends and holidays.
High school diploma or GED preferred.
Ability to read and understand documents such as receipts, time cards, policy manuals.
Ability to write routine reports.
Ability to speak effectively and communicate clearly to other employees and customers.
General math skills required.
Must have open and flexible availability, and be willing to work evenings, weekends, and holidays.

Nice To Haves

Previous retail experience preferred.

Responsibilities

Assist customers in bringing donations inside.
Ensure accurate donation log reporting.
Records donations using the daily tracking methods.
Sorts donations into proper equipment for processing and transportation.
Properly labels all equipment.
Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed.
Ensure safety procedures are followed during packing and movement of equipment.
Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times.
Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival
Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
Sort, test, and clean items for quality and processing.
Ensure accurate payment collection if necessary.
Perform other duties as assigned by supervisor.