ADA Specialist

MGM Resorts International • Las Vegas, NV

20h • Onsite

About The Position

The ADA Accommodations Specialist is responsible for administering the Americans with Disabilities Act (ADA) accommodations program for an assigned property and/or business unit. This role supports the consistent implementation of standardized policies, procedures, and best practices related to the ADA accommodation process, with a focus on operational efficiency, compliance, and exceptional employee service. The specialist partners closely with Property Human Resources, Corporate Legal, Workers’ Compensation, and Leave of Absence teams to coordinate accommodation requests and ensure clear, timely communication with both employees and management regarding short- and long-term ADA accommodations. The position plays a critical role in fostering an inclusive workplace by ensuring that accommodation requests are managed effectively, confidentially, and in compliance with applicable regulations. All responsibilities are performed in accordance with property and MGM Resorts policies, practices, and procedures.

Requirements

• Has a High School Diploma, GED or equivalent
• Previous experience in providing consultation on disability issues or leaves of absence
• Demonstrated experience managing cases from intake to closure with a high degree of accuracy, resolution, and employee satisfaction

Nice To Haves

• Associate's Degree, Bachelor's Degree or equivalent experience
• 4+ Years of prior relevant experience working with employees on disability, leave of absence, human resources, or other employee relations function
• Previous experience in Employee Relations and/or benefits
• Previous experience working in a similar resort setting
• Strong practical experience and knowledge of Human Resources operations in the hospitality and/or service industry

Responsibilities

• Facilitate the interactive process with employees seeking a workplace accommodation under the ADA and determine an appropriate course of action based on multiple considerations
• Perform accommodation services to ensure compliance with regulations, Company policies, and standard work to support employee requests for accommodations in safe and productive assignments
• Develop transitional work assignments or longterm accommodations within the position based on restrictions and available job tasks.
• Communicate the transitional work assignment plan or accommodation to the employee and obtain their agreement.
• Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes.
• Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers, and HR
• Escalate complex issues and cases including the inability to accommodate
• Perform case management and coordinate the accommodation process for endtoend case management; this includes working with the employee, operations leaders, work location, and other stakeholders
• Provide support and guidance while performing activities related to short term and long term medical based accommodations for employees at work or returning to work
• Consult, coordinate, and partner with HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate
• Identify accommodation trends and recommend appropriate and consistent approaches for the organization
• Implement and administer a job search process for employees that cannot be accommodated
• Ensure Compliance with all state and federal regulations in relation to accommodation of disabilities in the workplace
• Maintain system records and documentation to ensure accurate and timely information/documentation
• Develop and provide training for employees, managers, HR, and others in the LOA program services

Benefits

• Health & Income Protection Benefits (For eligible employees)
• Wellness incentive programs to help you stay healthy physically and mentally
• Various programs and networking opportunities to help you get promoted
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free parking
• Free access to our employee fitness center
• Volunteer opportunities to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees