Acute Health Facilities Surveyor

State of Maine • Bangor, ME

3d • $60,299 - $82,576

About The Position

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Health Services Consultant II—Team Leader Opening Date: January 8, 2026 Closing Date: January 22, 2026 Job Class Code: 4385 Grade: 24 Salary: $60,299.20 – $82,576.00 Salary range is non-negotiable Position Number: 02000-1953 Location: Bangor This position is dispatched from the Surveyor’s home, is usually only M-F, and has no shift, on-call, direct care, or holiday work. We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service’s mission to promote health and safety for all Maine people. What can you expect to do as a Survey Team Leader? • Lead a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others; • Interview complainants and witnesses to obtain information regarding complaint allegations; • Perform record reviews and observations in facilities; • Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow; • Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”); • Participate in training, including mandatory online training required by CMS; • Ensure that facilities comply with both federal and State licensing requirements Although you will be a Team Lead: • You will not have to do annual performance reviews of your team members, and • You will not have to do any other supervisory duties. This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work. Minimum Qualifications: Registered Nurse and a four (4) years of progressively responsible experience in the field of nursing and/or in the delivery of health care services. Licensing Requirements: (This must be met by all employees prior to attaining permanent status in this class) Licensed as a Registered Professional Nurse in the State of Maine as issued by the State Board of Nursing. Preferred candidates will ALSO have: o Knowledge of federal and state regulatory requirements for acute healthcare facilities; o Experience working in acute healthcare settings; o Demonstrated critical thinking skills; o Knowledge of CMS software and CMS’s Principles of Documentation; o Ability to build and lead teams; o Demonstrated excellent verbal and written communication skills; and o A valid driver’s license. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission of the Division of Licensing and Certification is to ensure Maine’s citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes. Application Information: For questions about this position, please contact James Allen, RN, HSS, via email to: [email protected] To apply, please upload a resume and cover letter with your application. In your cover letter, you must provide the following information: 1) explain what experience, if any, you have had doing the bulleted tasks listed above; and 2) explain what you have, if any, of the attributes listed above under “Preferred candidates will ALSO have”. Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy. Please submit all documents or files in PDF or Word format. To request a paper application, please contact [email protected] Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting. Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live. eases, there’s a place for you here, and your work will have meaning.

Requirements

• Registered Nurse and a four (4) years of progressively responsible experience in the field of nursing and/or in the delivery of health care services.
• Licensed as a Registered Professional Nurse in the State of Maine as issued by the State Board of Nursing.

Nice To Haves

• Knowledge of federal and state regulatory requirements for acute healthcare facilities
• Experience working in acute healthcare settings
• Demonstrated critical thinking skills
• Knowledge of CMS software and CMS’s Principles of Documentation
• Ability to build and lead teams
• Demonstrated excellent verbal and written communication skills
• A valid driver’s license

Responsibilities

• Lead a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others
• Interview complainants and witnesses to obtain information regarding complaint allegations
• Perform record reviews and observations in facilities
• Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”)
• Participate in training, including mandatory online training required by CMS
• Ensure that facilities comply with both federal and State licensing requirements

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees