Acute Care Tech II - Observation Unit

TriHealth • Montgomery, OH

1d • Onsite

About The Position

TriHealth is committed to fostering a culture where every team member is heard, supported, and empowered to provide exceptional care. As an Acute Care Tech II in the Observation Unit, you will support nurses and clinical staff in delivering high‑quality, compassionate care to patients with high‑acuity needs. Your work ensures safe, efficient operations and contributes directly to patient outcomes and the overall care experience.

Requirements

• 2 years High School Education (Required)
• Age 17 with work permit
• Reading and math ability appropriate to the position.
• Multi-line phone skills, familiar with patient call systems and pagers.
• Basic Life Support (BLS)
• Basic Life Support for Healthcare Providers (BLS) Required

Nice To Haves

• Experience with clinical computer applications or hospital support systems.
• Prior experience in patient care or hospital support environment.

Responsibilities

• Perform and document basic patient care tasks under RN supervision while maintaining required competencies.
• Assist with patient flow and communication using multi‑line phones, call systems, and telecommunication devices.
• Maintain a clean, safe care environment; identify and report safety hazards and complete required safety event reports.
• Initiate emergency calls, including Code Blue, Fire, Special Alert, and Rapid Response per hospital protocol.
• Support documentation, medical record maintenance, and computer downtime procedures per TriHealth standards.
• Communicate respectfully with patients, families, and healthcare team members, escalating concerns as needed.
• Ensure equipment and supplies are available, functional, and properly maintained.

Benefits

• TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED