ACTT Assistant Team Lead (Clinical Supervisor – Community Mental Health)

Pyramid Healthcare•Asheville, NC

30d

About The Position

Pyramid Healthcare is seeking an ACTT Assistant Team Lead to support our Assertive Community Treatment Team (ACTT) in Asheville, NC. This role assists the ACTT Team Leader with clinical, administrative, and operational oversight while helping deliver high-quality, person-centered care to individuals with severe and persistent mental illness. The ACTT Assistant Team Lead functions as a key member of a multidisciplinary team, provides direct clinical services, supports staff development, and helps ensure compliance with ACT model standards, state regulations, and Pyramid Healthcare policies.

Requirements

Bachelor’s degree in psychology, social work, counseling, chemical dependency, or a related human services field required; Master’s degree preferred.
Minimum of two (2) years of clinical experience serving individuals with severe and persistent mental illness required; five (5) years preferred.
Experience in community mental health, ACT, CST, or intensive outpatient services strongly preferred.
Active or eligible clinical licensure preferred (LCSW, LCMHC/LPC, LMFT, Psychologist, Psychological Associate, PMHNP, or APRN), as applicable in North Carolina.
Current CPR and BLS certification required.
Valid driver’s license with the ability to meet local travel requirements.
Strong clinical judgment, crisis intervention, and problem-solving skills.
Excellent verbal, written, and interpersonal communication abilities.
Knowledge of federal, state, and regulatory standards governing community mental health services.
Ability to manage competing priorities in a fast-paced, team-based environment.

Responsibilities

Provide direct clinical services, including individual, group, and family therapy.
Participate in treatment planning, care coordination, and discharge planning for assigned clients.
Complete clinical assessments, level-of-care evaluations, intakes, and discharge documentation in accordance with authorization and documentation requirements.
Support ACT model fidelity, including census management, required assessments, documentation monitoring, and preparation for audits and TMACT reviews.
Assist with tracking program performance indicators and compliance benchmarks.
Provide clinical supervision and ongoing support to assigned staff, including individual and group supervision.
Assist with onboarding, coaching, and professional development of new and developing team members.
Identify and communicate staffing trends, risks, and performance concerns to the ACTT Team Leader.
Assist with staff scheduling, caseload management, productivity tracking, and billable service activity.
Support administrative functions including timekeeping, PTO approvals, mileage reporting, training compliance, crisis/on-call scheduling, and preparation of team meeting materials.
Provide backup on-call and operational coverage to ensure uninterrupted ACTT services.
Serve as a liaison with referral sources, managed care entities, families, and community partners as delegated.
Maintain consistent, professional communication with staff, leadership, and external stakeholders.
Uphold confidentiality and professional standards at all times.
Complete all required trainings in compliance with company, accreditation, and licensing standards.
Perform other duties as assigned.
Provide day-to-day guidance, training, and clinical support to ACTT team members.