Actor Deckhand - City Cruises Chicago

Hornblower Group Inc.Chicago, IL
1d

About The Position

We are currently seeking friendly, upbeat, talented people to work seasonally as Actor/Deckhands on board our Seadog speed boat ride, entertaining passengers in a fun and upbeat manner, and providing excellent customer service. If you like interacting with people from all over the world, have a friendly, outgoing personality, and an interest in performing in theatre (or improv), then this may be the position for you! We seek friendly, courteous people with exceptional customer service skills, who enjoy engaging with the public in an interactive manner, and can learn a basic script which includes both historical information and a narrative theme. The right person will be adaptable, dynamic, and embody Hornblower’s RESPECT Service System.

Requirements

  • Ability to learn and memorize information, and to deliver an engaging “story-like” tour.
  • Ability to express anecdotes in a clear and coherent delivery style, and to engage with audience members / customers in a humorous yet family-friendly way.
  • Capacity to keep calm and maintain a pleasant demeanor in a busy, fast-paced work environment.
  • Tolerance for getting wet over the course of a typical shift. Seadog is a high-powered “splash boat” that travels at high speeds and truly “makes waves.”
  • Ability to stay on your feet for lengthy periods of time.
  • Theatre or improv experience can be helpful but is not necessary. If you have an engaging personality and sense of humor, the narration skills can be learned and developed.
  • A commitment to being on time and delivering a consistently entertaining and interactive tour.
  • Availability on weekends is important; you must be able to work either or Saturday or Sunday.
  • Pre-employment and on-going random drug testing are required for all marine personnel

Responsibilities

  • Learn the basic script for the narration and prepare your own "verbalization" of the ride through the Lake. (Actor/Deckhands are provided with a basic script, but some leeway is given to inject your own personality and company-approved supplemental material
  • Deliver an engaging and informative experience on the vessel, using a wireless mic, in front of the passengers.
  • Greet and interact with passengers in a friendly, courteous manner. The Actor/Deckhands play the role of "congenial host," greeting guests with a smile, and bidding them farewell at the end of the cruise.
  • Responsible for cleaning all parts of the vessel, including between trips and at end of each shift.
  • Learn and perform important maritime skills such as safely throwing and tying lines, emergency procedures, and more.
  • Take part in safety drills and work in cooperation with the captain and crew of the vessel.
  • Arrive to work on time and punch in and out on the company’s time clock system.
  • Communicate clearly with other departments and personnel.
  • Additional job duties assigned
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