Activity Sales Agents - Yellowstone National Park

Xanterra Parks & Resorts•Yellowstone National Park, WY

41d•$17

About The Position

Live. Work. Explore. as a part of our Horse Department team in Yellowstone National Park! Are you enthusiastic about horses, hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all four! You will play a vital role in providing services to enhance our guests' experiences through guided tours! We're hiring Activity Sales Agents to Live. Work. Explore. this summer! Job Summary: Activity Sales agents focus on providing excellent customer service while meeting financial goals. The role involves promoting and selling park activities, handling financial transactions accurately, and maintaining positive relationships with guests, coworkers, and National Park Service personnel. Additionally, the position requires the ability to work independently and collaborate with team members in a fast-paced environment, adhere to company policies, and assist with various tasks including environmental education and custodial duties as needed. Strong computer skills and experience in web-based programs are a must. Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Requirements

Strong guest service, communication, sales and accounting skills.
Ability to work with minimal supervision, prioritize tasks, learn quickly and follow instructions.
Must have computer and data entry skills and be able to learn the technical aspects of the activity booking process.
Work thoroughly and quickly under pressure.
Must have knowledge of Yellowstone facilities, activities and features and services.
Knowledge of company policy and procedures.
Knowledge of cleaning and sanitizing chemicals.
Must be able to lift and carry up to 25 pounds.
Must be able to stand for up to eight hours per shift.
Must be able to walk, bend and lift for up to 4 hours per shift.

Responsibilities

Provide professional and courteous service to Yellowstone guests, while meeting or exceeding financial goal while promoting and selling park activities.
Acquaint guests with services available in the area.
Maintain a proper bank, provide accurate handling of monies and prepare accurate remits.
Accurately collect payment, post activity tickets and balance cash drawer and credit cards; authorize credit cards as needed.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!