Activity Barn Server

Discovery Land Company•Austin, TX

12d•Onsite

About The Position

Driftwood Golf and Ranch Club is seeking an Activity Barn Server to join the Food and Beverage Service Department. The server position plays an essential role in providing a welcoming and memorable experience for our members at the Activity Barn. The server will provide excellent customer service, a robust understanding of the menu, and attention to detail during the members’ dining experience. In this role, you’ll help bring the Discovery Land Company experience to life, not only for our members but also for the team around you.

Requirements

High school diploma or equivalent.
At least one (1) year of previous serving experience in a full service environment, preferably at a fast paced, high end restaurant, club, or resort.
Knowledge of local food safety standards; possesses or can obtain State Food Safety Certificate.
Possess or can obtain a TABC license.
Extraordinary attention to detail, quality and service.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Nice To Haves

additional languages preferred.

Responsibilities

Provide exceptional service and communication at all times with members / guests and team members.
Greet all guests and members politely and promptly, proactively anticipate needs to enhance experience, demonstrate sense of urgency for responding to guest needs during all interactions.
Promptly respond to all guest/member requests.
Present extensive knowledge of all menu items, ingredients, preparations, and specials; make recommendations based upon preferences, special requests, or allergies.
Thorough understanding of all cocktails, wine, beer and beverages, ability to pair wine to menu items.
Enter all transactions accordingly into POS system (TEI), issue accurate checks, and close sales timely and according to policies and procedures.
Be attentive to any food allergies.
Prior to delivery of food, ensure all orders are complete and accurate according to individual specifications.
Maintain cleanliness and organization of work areas at all times, complete daily stocking, and adhere to food safety standards.
Keep the appearance of the activity barn consistent throughout the day.
Ensure daily opening and closing responsibilities are completed accurately and consistent with the departments SOP.
Conduct inventory of all restaurant items as requested.
Report any maintenance and/or safety issues promptly to the Barn Manager.
Maintain all equipment and be sure it is properly handled and maintained.
Ensure the department complies with all government, safety, health, and security standards.
Any other duties as assigned.