Activities Supervisor

Massanutten Resort

18h

About The Position

Utilizing a high level of customer service, the ideal candidate will inspire staff to create remarkable experiences for resort owners and guests. Ideal candidates will adhere to and maintain established quality standards for activities programming, cultivate unique and exciting activities that engage our owner base and build lasting vacation memories. The Activities Supervisor is the direct link between front line staff and the Activities management team.

Requirements

Excellent customer service skills and the desire to make genuine connections with resort owners and guests
Basic computer skills, including Microsoft Office Suite and general database applications
1+ years of industry related experience
Valid driver's license and approved driving record
CPR Certified (training available)
Must be at least 21 years of age

Nice To Haves

Bachelor’s Degree (or working towards) with a focus on Hospitality or related field of study
Knowledge of VA ABC law and regulations

Responsibilities

Lead and coach a team that focuses on creating remarkable experiences
Perform the set-up, facilitating of, and tearing-down various activities and events
Solicit, review, and respond to direct participant feedback to ensure programs are well received and of the highest quality
Maintain an inventory database
Research, develop, and implement creative programs that excites resort visitors
Other duties as assigned by management

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