Activities Supervisor

Town & Country Resort•San Diego, CA

7d•$23•Onsite

About The Position

You will be responsible for developing, coordinating, and supervising engaging recreational and guest-experience activities throughout the resort. This role plays a critical part in enhancing the guest experience while actively creating programming that drives incremental revenue through food, beverage, and resortactivities. This position requires a high-energy, personable, and creative leader who thrives in a fast-paced resort environment and enjoys interacting with guests of all ages. Pay Rate $23.00 #towncountrySD

Requirements

High school diploma or equivalent required; college coursework in hospitality, recreation, events, or related field preferred.
1–3 years of experience in recreation, hospitality, activities, events, or food & beverage support, preferably in a hotel or resort environment.
Prior supervisory or lead experience strongly preferred.
Strong interpersonal skills with the ability to connect easily with guests, families, and team members.
Creative mindset with the ability to develop new activities and experiences that enhance guest satisfaction and revenue.
Comfortable working in a fast-paced, outdoor, guest-facing environment.
Ability to work flexible hours, including weekends, holidays, and peak resort seasons.
Stand and walk for extended periods (up to 8+ hours per shift).
Work outdoors in varying weather conditions including sun, heat, and humidity.
Lift, carry, push, or pull items weighing up to 40–50 lbs (activity equipment, supplies, signage).
Frequently bend, stoop, kneel, reach, and twist while setting up or supervising activities.
Move quickly and safely around pool decks, bar areas, and restaurant spaces.
Maintain high energy and stamina throughout the workday.
Communicate clearly in noisy or crowded environments.
Perform duties near water and wet surfaces while maintaining safety awareness.

Responsibilities

Design, plan, and execute daily and seasonal resort activities including poolside programming, games, entertainment, themed events, and family-friendly experiences.
Create revenue-generating activities such as poolside events, ticketed experiences, themed weekends, and food-and-beverage-driven programming.
Actively engage with guests at the pool, Monkey Bar, and Arlo, ensuring a fun, welcoming, and inclusive environment.
Promote resort amenities, events, and outlets through direct guest interaction and programming announcements.
Partner closely with Food & Beverage leadership to support Monkey Bar and Arlo operations during high-volume periods.
Assist with guest flow, service coordination, and activity integration with food and beverage offerings.
Support promotions tied to food and beverage sales (happy hours, themed menus, poolside specials).
Supervise and support one Activities Coordinator, including scheduling, training, coaching, and performance feedback.
Lead by example with strong guest service standards, professionalism, and enthusiasm.
Assist with onboarding and training of seasonal or support staff as needed.
Maintain daily activity schedules and ensure proper setup, execution, and breakdown of all activities.
Monitor inventory and supplies related to activities; report needs and assist with ordering.
Ensure all activities comply with resort safety standards and policies.
Communicate clearly with Recreation, F&B, and Operations teams to align daily programming.
Handle guest feedback professionally and escalate concerns when appropriate.