Activities Specialist - On-Site

Castle Group•Poinciana, FL

10h•Onsite

About The Position

Overview The Lifestyle Coordinator is responsible for assisting with the planning and coordination of social events for the community. The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.

Requirements

High school diploma or equivalency required.
2+ years in administrative and/or event planning role or similar position
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Able to work under tight deadlines and use time effectively based on key priorities.
Ability to prioritize multiple tasks with a high volume of requests.
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
Effective written and verbal communication skills
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Communicate, receive, and exchange ideas and information by means of spoken and written.
Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30 lbs. following appropriate safety procedures.
Ability to: work in an upright standing, and sitting position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g., heat, cold, wind, rain). walk and climb stairs stoop and bend climb ladders drive golf cart
Extensive use of fingers for typing and visual use of the computer monitor.
Handle, grasp, feel objects and equipment.
Reach with hands and arms.
Ability to quickly and easily navigate property/buildings is required to meet the job functions.
Repeat various motions with wrists, hands, and fingers.
Ability to detect auditory and/or visual emergency alarms
May be required to perform work outdoors during all seasons
Ability to climb ladders and work at heights above ground level.
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions or to purchase supplies off-site
Ability to work extended hours and weekends if needed.

Responsibilities

Work with the Lifestyles Activities Department in creating, planning and implementing a dynamic Activities program for the active adult residents of Solivita.
Maintain a safe and friendly environment for residents and guest attending Activities events.
Work as a team with the Activities Department to create a fun and exciting Activities program for residents and their guests
Schedule room usages in the Club facilities for all departments, residents and food and beverage events, along with communicating room set up to the housekeeping staff
Design, publish and post fliers advertising all Activities events
Responsible for managing some of the Activities events
Responsible for ordering, purchasing and decorating for Activities events
Meet with club members and provide assistance in scheduling and room set up for their events
Use telephone and computer systems in an appropriate manner
Notify the proper department of any areas that need attention
Attend 75% of all Activities meetings
Understand emergency preparedness and respond appropriately to all emergency situations.
Respond promptly to communications and follow through on commitments made to others.
Show courtesy and respect to all customers and listen openly to the ideas of others
Promptly correct areas of improvement as identified by your supervisor
Respond calmly and tactfully to problem situations
Discuss concerns in a constructive manner with persons who need to be involved
Greet members and guests as they enter the Activities Department and events. Answer questions about the Activities program.
Other related duties as directed