Activities Lead

Ruttger's Bay Lake Resort • Deerwood, MN

1h • Onsite

About The Position

The Activities Lead will assist the Resort Services Manager with scheduling and overseeing activities staff. Keep inventory of all equipment, report repairs, and replace items as needed. Coach/teach staff on guest relations and customer service. Assist resort staff/guests with all activities, slingshot, crafts, science, tie dye, bingo and more… May assist with all marina activities, including boat preparation and pontoon cruises. Perform outstanding guest service daily. Maintain interdepartmental lines of communication and interact daily with guests and resort staff.

Requirements

• Must be 18 years of age or older.
• Valid Driver’s License.
• Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds.
• The employee must be able to perform each essential duty satisfactorily.
• Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record.

Nice To Haves

• Previous resort experience preferred.
• Supervisory skills
• CPR, First Aid, Target Sports, and Boating/Water Safety certification preferred

Responsibilities

• Ensure the safety, comfort, and enjoyment of all guests.
• Maintain staff scheduling.
• Implement activities schedule.
• Ensure activities staff are performing at an elite level.
• Assists guests with registering for activities through Maestro and POS software.
• Ensures guest satisfaction by meeting or exceeding expectations.
• Make sure relevant paperwork is completed and turned in along with daily drop if any.
• Foster positive working relationships and communication with all departments.
• Assists in marina and event services as needed.
• All other duties as assigned.

Benefits

• all seasonal employees have access to our Employee Assistance Program (EAP).
• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed