Activities Guide

Devil's Thumb Ranch

6d • $16 - $20

About The Position

Are you ready to work in one of Colorado’s most picturesque mountain towns while contributing to unforgettable guest experiences? At Devil’s Thumb Ranch Resort & Spa, you’ll have the opportunity to live and work on 6,500 acres of pristine wilderness nestled at the base of the Colorado Rocky Mountains. With subsidized staff housing and access to world-class outdoor activities like skiing, snowboarding, snowshoeing, and Nordic skiing, this is your chance to blend work and play in an unparalleled setting. The Activities Guide is responsible for delivering exceptional guest experiences by leading outdoor activities and providing knowledgeable recommendations on Ranch offerings. This role includes guiding guests in various outdoor adventures, facilitating activity reservations, and promoting retail merchandise and services. Activities Guides play a key role in enhancing guests’ connections with the natural surroundings while ensuring safety, fun, and education.

Requirements

• Enthusiastic, personable, and guest-focused attitude.
• Strong verbal and written communication skills.
• Ability to multitask and maintain composure in a dynamic environment.
• Passion for outdoor recreation and guest service.
• Ability to stand, walk, and reach with hands and arms for extended periods.
• Frequent stooping, kneeling, crouching, or crawling may be required.
• Ability to lift and move up to 20 pounds regularly and more than 50 pounds occasionally.
• Comfortable working in varying weather conditions and outdoor environments.

Nice To Haves

• Previous experience in guiding outdoor activities is preferred.

Responsibilities

• Lead group and individual activities, including archery, biathlon, and pioneer challenges.
• Guide hiking, nature walks, trail running, and mountain biking excursions.
• Provide engaging and informative experiences that highlight the Ranch’s natural environment.
• Assist guests with activity bookings, check-in, and check-out, ensuring a seamless experience.
• Promote and sell retail products, including clothing, accessories, and outdoor gear.
• Educate guests on all available activities and make tailored recommendations.
• Answer guest inquiries via phone and in person, handling reservations efficiently.
• Maintain cleanliness and organization of the Activities Center, following housekeeping procedures.
• Monitor safety protocols and ensure all activities are conducted in a responsible manner.
• Participate in team meetings, training sessions, and team-building activities.
• Stay informed about Ranch-wide operations to provide accurate recommendations to guests.
• Assist with inventory restocking and daily operational tasks as needed.
• Report to the Activities Manager for daily projects and additional assignments.

Benefits

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable housing options are available for employees working a minimum of 35 hours per week, based on availability.
• Health, Dental, Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually—if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running, and mountain-biking workshops.
• Opportunities for continued education through tuition reimbursement and professional development programs.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees