Activities Attendant, On-Call

Montage Hotels•Maui, HI

65d•$25

About The Position

The Activities Attendant assists with the daily operations of the Paintbox Department and program planning. Duties include assisting the Activities Manager with programming, reservations,â¯facility maintenance, and instruction. Provide a fun and safe atmosphere for all children participating in Paintbox program through guided activities, crafts, and learning opportunities.

Requirements

High school diploma or equivalent required.
A minimum ofâ¯1 year hospitality and activities experience preferred. Minimum of 2 years working experience with children.
Must be at least 18 yrs. of age.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled/mandatory training sessions and meetings is required.
Strong guest service background. Ability to provide a high level of service, programming, and instruction for our guests and members.
Valid Driver's License.
Able to work a flexible schedule including weekends, evenings, and holidays.
Computer literate in Microsoft Office applications.
Capable of multi-tasking.
Professional appearance and demeanor.
CPR, First Aid, AED certified.

Nice To Haves

Previous Paintbox or customer service experience.
Knowledge of fishing, canoeing, kayaking, bicycles, golf carts and fitness equipment.
Knowledge Paintbox programming and facility management.

Responsibilities

Lead all daily activities including hikes with families and ensure that all guests are participating.
Leading 9am-4pm Children's programming for ages 5-12.
Responsible for the safety and security of all children participating in Paintbox programs and activities.
Responsible for programs daily setup and cleaning up including theme days.
Greeting all guests with a warm welcome and a fond farewell; ensuring that all children's information/release forms are accurately filled out and the children are signed in on the sign-in sheet by parents/guardians before leaving Paintbox.
Assist members and guests with all equipment rental needs.
Assist with all rental equipment repairs.
Provide the members and guests with appropriate property information, nature trails, and biking trails.
Complete opening and closing procedures for the Paintbox Department.
Maintain and organize facility linen needs.
Complete daily departmental procedures.
Relay accurate information to members and guests.
Effectively and efficiently handle members and guests' complaints.
Assist withâ¯special events, holiday activities, and year-round activities for members and guests.
Properly handle any activity reservations for members and guests.
Work with the Guest Service Department to assure accurate transfer of information.
Assist with inventories and reconciliation.
Work with necessary departments to ensure the proper marketing and promotion of the facility.