Activities Attendant

Montage International•Peapack-Gladstone, NJ

6d•$18

About The Position

The Activities Attendant assists with the daily operations of the Outdoor Pursuits/Compass Department and program planning. Duties include assisting the Recreation Manager and Director with programming, reservations, facility maintenance, retail sales, and instruction.

Requirements

High school diploma or equivalent required.
Minimum of 1-year hospitality and recreation experience preferred.
Strong guest service background. Ability to provide a high level of service, programming, and instruction for our guests and members.
Valid Driver’s License.
Previous recreation or customer service experience.
Able to work a flexible schedule, including weekends, evenings, and holidays.
Computer literate in Microsoft Office applications.
Capable of multi-tasking.
Professional appearance and demeanor.
Knowledge of fishing, canoeing, kayaking, bicycles, golf carts, and fitness equipment.
CPR, First Aid, AED certified.
Passion for outdoor activities such as biking, hiking, fishing, skiing and winter sports
Knowledge of recreation programming and facility management.

Responsibilities

Assist members and guests with all equipment rental needs.
Assist with all rental equipment repairs.
Provide the members and guests with appropriate property information, including but not limited to nature trails, biking trails, fishing areas and more.
Provide the guests and members with guided adventures including but not limited to nature hikes, biking, archery, axe throwing, and any additional activities added.
Assist with retail sales, stocking, and inventorying.
Complete opening and closing procedures for the Compass Department.
Maintain, clean, store and organize facility and equipment.
Complete daily departmental procedures.
Relay accurate information to members and guests.
Effectively and efficiently handle members' and guests' complaints.
Assist with special events, holiday activities, children’s activities and year-round activities for members and guests.
Properly handle any activity reservations for members and guests.
Work with the Guest Service Department to ensure accurate transfer of information.
Assist with inventories and reconciliation of retail and recreational equipment.
Work with necessary departments to ensure the proper marketing and promotion of the facility.
Transport guests to and from activities utilizing company vehicles.
Answer phones according to company standards.
Utilize the Book4Time and Alice programs to book guests & charge for purchases
Provide guests and members with information related to Natirar (wildlife, history, trails, wildflowers, etc.)
Take trash and recycling out as needed.
Set up and remove lawn games, bikes, archery targets, ax throwing targets and other activities daily.
Assist the supervisor, manager, and director with other tasks when requested.