Activities Associate - Club Wyndham Smoky Mountains Resort

Wyndham Hotels & Resorts•Sevierville, TN

21h•Onsite

About The Position

As an Activities Associate, your job will literally be fun and games. Each day you’ll organize and lead recreational activities to help guests enjoy their vacations and create lifelong memories with their family and friends. In coordination with the Activities Supervisor, you’ll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms. Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to: Create, plan and execute guest activity programs for the resort Monitor, supervise, and assist guests in the activity center Promote and register guests for resort activities Conduct and record inspections of related activity areas in compliance with company standards and requirements

Requirements

Creativity and customer obsession
Excellent communication skills
Ability to demonstrate good judgement when interacting with guests and team members
State driver’s license and comfort operating large vehicles such as shuttles or vans
Proficiency in Microsoft Word, Excel and Outlook
Willingness to learn new programs such as company reporting and associate timekeeping
Willingness to work an adjusted schedule, including evenings, weekends and holidays
High school diploma or equivalent (Unless there is a legal requirement, experience will be accepted for the education requirement)

Nice To Haves

One year of experience in customer service or recreation preferred
Depending on the location, one or more of these certifications: Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card

Responsibilities

Create, plan and execute guest activity programs for the resort
Monitor, supervise, and assist guests in the activity center
Promote and register guests for resort activities
Conduct and record inspections of related activity areas in compliance with company standards and requirements
Manage a cash bank following proper cashiering procedures (when applicable)
Attend and complete required resort and company trainings
Handle all safety issues and incidents immediately

Benefits

Medical, Dental, and Vision Insurance
Discounted Hotel & Resort Stays
Employee Stock Purchase Program
Tuition Reimbursement
401K Retirement Savings with Company Match
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program