ACT Team Specialist

Southwest Network Company Brand•Phoenix, AZ

12h

About The Position

As a member of an Assertive Community Treatment (ACT) team, functions as a case manager with primary responsibility for providing assertive treatment services, implementing plans for treatment, rehabilitation and support services. Coordinates, monitors, and provides direct services to members in a community setting. Participates in the development of individualized service plans (ISPs) and provides/coordinates services related to ISPs. Acts as a member advocate, coordinates services and discharge plans, and assists in crisis intervention. Provides after-hours care, on-call coverage, and support to all members being served by the ACT team. All members of our team are expected to provide services in accordance with the Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services and Systems. A complete job description is available upon request. ABOUT OUR ADULT SERVICES DIVISION For adults with serious mental illness, recovery and success in life depends on good mental and physical health, as well as having satisfying relationships, safe housing, purpose in life, a sense of belonging, and hope for the future. We help people define their personal goals for recovery and manage their symptoms so they can achieve those goals. With our integrated health services, care and support, they discover strengths they didn’t know they had and are able to build futures filled with hope, meaning, and wellness. Our Assertive Community Treatment (ACT) program focuses on providing intense, frequent, face-to-face services to members with persistent and severe mental illness and/or substance use disorders. Its primary goal is recovery through community treatment and habilitation. Most services are provided in the community, when and where members need them. ACT services reduce crises and helps members learn skills that are needed to integrate into the community and live independently without supports. This evidence-based practice helps improve outcomes for people who are most at-risk of homelessness, psychiatric hospitalization, and institutional recidivism. ABOUT SOUTHWEST NETWORK Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve. We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.

Requirements

Must possess one of the following: Master's or bachelor's degree with a behavioral health or related field Bachelor's degree in a non-related field PLUS one year related experience Associate's degree in any field PLUS one year related experience High school diploma or equivalency certificate PLUS three years' related experience
Minimum (1) one year working with seriously mentally ill adults required
Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
Must maintain a valid Arizona driver's license and car insurance
Must be at least 21 years of age.
Must have the ability to maintain excellent member and family relationships and provide excellent customer service
Requires effective written, verbal and interpersonal communication skills
Ability to stay organized and have critical thinking, time management and problem solving skills are a must
Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
Must be proficient in Microsoft Office software
Must be able to utilize the internet and various web browsers

Nice To Haves

previous experience working on an ACT team or equivalent experience preferred.
Ability to type 25 to 40 WPM is preferred

Responsibilities

Functions as a case manager with primary responsibility for providing assertive treatment services, implementing plans for treatment, rehabilitation and support services.
Coordinates, monitors, and provides direct services to members in a community setting.
Participates in the development of individualized service plans (ISPs) and provides/coordinates services related to ISPs.
Acts as a member advocate, coordinates services and discharge plans, and assists in crisis intervention.
Provides after-hours care, on-call coverage, and support to all members being served by the ACT team.