ACT Team Service Coordinator

Pathways Vermont • Rutland Town, VT

85d • $20 - $21

About The Position

Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. Service Coordinators are members of the interdisciplinary team who provide flexible, compassionate, community based services that are designed to promote the stability, recovery, and community reintegration of individuals who experience mental health challenges, histories of homelessness, and may also have challenges around substance use. Service Coordinators function as integral members of Pathways’ Assertive Community Treatment (ACT) team which utilizes an interdisciplinary staff to serve a combined caseload of clients and communicates with community partners. This specific position works with clients who are all involved with the Department of Corrections.

Requirements

• Ability to work within a Housing First, client centered, harm reduction framework.
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations.
• A good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs food, clothing, shelter and advocacy.
• Excellent independent problem solving skills and demonstrated ability to intuitively approach challenging situations.
• Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required.
• Must pass a PREA/DOC background check in order to work with clients involved with the Department of Corrections.

Responsibilities

• Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach.
• Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc.
• Assist clients in navigating the housing path including viewing units, assistance with moving in, life skill development, landlord/client disputes, etc.
• Coordinate and monitor referrals to community services, and advocate for client participation in them; manage contacts with outside agencies and act as client liaison where indicated.
• Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary.
• Provide support to clients who are being supervised by the Department of Corrections.
• Other Duties as assigned.
• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Benefits

• Medical, dental and vision insurance
• Long Term Disability/Life Insurance
• Paid Time Off (accrual of 210 hours per year to start)
• 9 Paid Holidays Annually
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Wellness Reimbursement Program
• Longevity Recognition Rewards
• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

What This Job Offers

• Job Type: Full-time