ACT-TAY/ACT Community Support Specialist

Brightli•Hannibal, MO

About The Position

ACT-TAY/ACT Community Support Specialist Location: Hannibal, MO Department: Outpatient – ACT TAY Employment Type: Full‑Time Schedule: Monday–Friday Make a Difference—Every Day Are you passionate about helping individuals build meaningful, independent lives in their communities? Do you thrive in hands‑on, relationship‑based work that creates lasting change? Preferred Family Healthcare is seeking a compassionate and motivated Community Support Specialist to join our ACT TAY team in Hannibal, MO. In this role, you’ll support individuals navigating mental health and substance use challenges by meeting them where they are—literally and figuratively. Through personalized, evidence‑based support, you’ll empower clients to develop skills, access resources, and achieve stability and long‑term recovery. Why You’ll Love Working Here Up to 29 days of Paid Time Off Competitive pay HRSA Loan Repayment eligibility Comprehensive benefits package: medical, dental, vision, life, retirement, and more 403(b) with up to 5% company match Company‑paid basic life insurance Emergency Medical Leave Program Health & dependent care Flexible Spending Accounts Wellness initiatives and Employee Assistance Program (EAP) Employee discount program What You’ll Do Provide community‑based mental health support, including assessment, treatment planning, and interventions Partner with clients and families to create individualized, recovery‑focused plans Use a strengths‑based, trauma‑informed approach incorporating Motivational Interviewing, CBT, DBT skills, and positive reinforcement techniques Teach and model coping skills, psychiatric self‑management, and life skills Coordinate care with healthcare providers, schools, and community organizations Facilitate PSR groups aligned with client treatment goals Maintain accurate and timely client documentation Collaborate closely with a multidisciplinary care team to ensure comprehensive support Participate in training, supervision, and quality improvement initiatives For ACT/ACT TAY/IMPART roles: Apply knowledge of the ACT model and core service delivery processes Perform other related duties as assigned What We’re Looking For You qualify if you have one of the following: Bachelor’s degree in Psychology, Social Work, or a related human services field, or Bachelor’s degree in an unrelated field plus two (2) years of relevant experience, or A combination of four (4) years of education and experience, or Associate of Applied Science in Behavioral Health Support, or Four (4) years of qualifying experience Qualifying experience includes direct service with individuals experiencing mental health disorders, substance use disorders, or developmental disabilities. Relevant experience includes: Providing individual or group rehabilitation/habilitation services Supporting recovery, resiliency, and skill development Assisting individuals with employment, education, family, and community engagement Helping clients achieve goals outlined in individualized treatment plans Skills & Qualities for Success Knowledge of case management and behavioral health treatment principles Familiarity with community resources and mental health systems Strong written and verbal communication skills Ability to build trusting, meaningful relationships Self‑directed, organized, and adaptable Comfortable working independently while staying connected to a team Open to supervision, feedback, and ongoing learning Join Us At Preferred Family Healthcare, you’re not just filling a role—you’re changing lives. If you’re ready to make a meaningful impact while growing your career in a supportive, mission‑driven organization, we’d love to meet you. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

Requirements

Bachelor’s degree in Psychology, Social Work, or a related human services field, or
Bachelor’s degree in an unrelated field plus two (2) years of relevant experience, or
A combination of four (4) years of education and experience, or
Associate of Applied Science in Behavioral Health Support, or
Four (4) years of qualifying experience
Qualifying experience includes direct service with individuals experiencing mental health disorders, substance use disorders, or developmental disabilities.
Relevant experience includes: Providing individual or group rehabilitation/habilitation services Supporting recovery, resiliency, and skill development Assisting individuals with employment, education, family, and community engagement Helping clients achieve goals outlined in individualized treatment plans
Knowledge of case management and behavioral health treatment principles
Familiarity with community resources and mental health systems
Strong written and verbal communication skills
Ability to build trusting, meaningful relationships
Self‑directed, organized, and adaptable
Comfortable working independently while staying connected to a team
Open to supervision, feedback, and ongoing learning

Responsibilities

Provide community‑based mental health support, including assessment, treatment planning, and interventions
Partner with clients and families to create individualized, recovery‑focused plans
Use a strengths‑based, trauma‑informed approach incorporating Motivational Interviewing, CBT, DBT skills, and positive reinforcement techniques
Teach and model coping skills, psychiatric self‑management, and life skills
Coordinate care with healthcare providers, schools, and community organizations
Facilitate PSR groups aligned with client treatment goals
Maintain accurate and timely client documentation
Collaborate closely with a multidisciplinary care team to ensure comprehensive support
Participate in training, supervision, and quality improvement initiatives
For ACT/ACT TAY/IMPART roles: Apply knowledge of the ACT model and core service delivery processes
Perform other related duties as assigned

Benefits

Up to 29 days of Paid Time Off
Competitive pay
HRSA Loan Repayment eligibility
Comprehensive benefits package: medical, dental, vision, life, retirement, and more
403(b) with up to 5% company match
Company‑paid basic life insurance
Emergency Medical Leave Program
Health & dependent care Flexible Spending Accounts
Wellness initiatives and Employee Assistance Program (EAP)
Employee discount program
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness